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S20E21: The Secret Behind Delta’s Record Profits and Sky-High Margins

Management Consulted Season 20 Episode 21

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Delta just posted blockbuster earnings, and it’s not because more people are flying. Jenny Rae and Namaan unpack how Delta’s $8B profit engine runs on premium seats, credit card partnerships, and a bet on wealthy travellers.

They dive into what makes Delta’s “premium economy” the most profitable cabin in the sky, why Buffett once got airlines wrong, and how rivals like United and Southwest are scrambling to catch up.

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Timestamps

  • 00:00 Delta Airlines: A Financial Overview
  • 03:31 Buffett's Airline Insights and Market Dynamics
  • 06:25 Premium Seats vs. Main Cabin: A Revenue Shift
  • 09:16 The Profitability of Premium Economy
  • 12:27 Delta's Financial Performance and Market Positioning
  • 16:34 Consumer Behavior and Airline Choices
  • 19:36 The Role of Technology in Airline Experience
  • 22:25 The Future of Airline Pricing and Customer Segmentation
  • Listen to the Market Outsiders podcast, the new daily show with the Management Consulted team

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