Talk Architecture
Hosted by Naziaty Mohd Yaacob, Ph.D.
Malaysian Architect | Universal Design & Accessibility Expert (MS 1184 Specialist) | Former Associate Professor (28+ years) | Advocate for Inclusive Spaces & Women in Architecture
Launched in April 2020, Talk Architecture delivers intimate, reflective conversations on architecture education, practice, and human impact—hosted solely by Naziaty Mohd Yaacob. Rooted in Malaysia yet resonating globally, the podcast connects local insights with universal challenges faced by architects worldwide.
Every episode centres inclusivity, empathy, and equity, drawing on Naziaty’s expertise in universal design, ageing-in-place, sensory architecture, and professional well-being. Global listeners value candid critiques of education models, graduate employability hurdles, and practice realities.
Essential listening for architecture students, professionals, educators, and thought leaders everywhere who are shaping inclusive, resilient built environments in an era of technological and demographic change.
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Talk Architecture
Psychology in dealing with Clients in Architecture Practice
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"Educating the client" does not mean you will be 'schooling' them as notably they are 'above you' (as the paymaster). Education here means the ability to sell your service by using the psychology learned in sales and the ability to create a conversation with the client to maintain a healthy professional relationship.
What happens in a meeting is the following:
Ideas > Brainstorm > Solve problems
The client bought your services and as the architect, you give valuable insights (ideas) and the client has their ideas, therefore the conversation (even though your client at first seems to be 'talking down on you' (it is not personal) is hearing your valuable insights and considering them to make a decision. So there is a collaboration that happens which will only be a positive thing to the whole professional relationship. Architects need to learn the psychology of how to deal with clients, as explained in this episode.
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