How to Lead In a Hyper Growth SaaS Company - Shay Howe @ActiveCampaign

We speak with Shay Howe, Vice President of Platform Strategy at ActiveCampaign. 

With 130,000 customers and around 800 employees, ActiveCampaign offers tools like Email marketing, forms,  CRM, landing page, live chat and a bunch more.

They help businesses meaningfully connect & engage with their customers through customer experience automation.

In this episode, we cover:

• How Shay’s upbringing made him a life-time learner and problem-solver;
• The importance of being “maniacally” customer focused in the SAAS industry;
• Advice on leadership and management
• How to quickly validate ideas through VOC insights
• How to structure one to ones to make your team more introspective

If you are keen to know more about Upraw Media or be a Masters of SaaS guest speaker, visit uprawmedia.com or DM us on LinkedIn. We are also on Youtube if you'd like to put a face to the names and voices of the best in SaaS. Thanks for tuning in!