When you start your private practice you need to choose what you want to prioritize and build your team from there. Today on the show we talk with Dr. Jason Edwards, an Oral & Maxillofacial Surgery based in Tampa Florida, about his hiring practices, how to build a team based on your values and priorities, and what he learned from facing an unexpected lawsuit. Dr. Edwards is a huge fan of collaboration and it’s played a substantial role in shaping his business. In our conversation, we delve into the hiring process, how to get the most out of your interviews, and how to foster a thriving and cohesive team. Dr. Edwards explains why he looks for qualities like adaptability and care in his new hires, and how to identify particular values and traits during interviews. We also discuss the minor lawsuit Dr. Edwards had to contend with, how the case got thrown out, and the pivotal role that reviews play in any lawsuit. Today’s episode is filled with excellent recommendations on hiring, team building, the reviewing process, and much more. So make sure you tune in to learn from the best!
Key Points From This Episode:
- Get to know today’s guest Dr. Jason Edwards, including his training, and his current office setup.
- What Dr. Edwards learned from his father about business and a high work ethic.
- Why Dr. Edwards chose to do several business classes during his undergrad.
- How Dr. Edwards got started in private practice and chose his team.
- Why Dr. Edwards isn’t afraid to fail or collaborate.
- Why a sophisticated system of operation is so valuable.
- Choosing whether to prioritize service or sales and how to hire accordingly.
- The qualities that Dr. Edwards looks for when hiring new team members.
- Recommendations on how to interview for qualities like adaptability.
- Why you should hire slow and fire fast based on trust and cooperation.
- How Dr. Edwards conducts his training and separates the front and back of his office.
- Why you should start your training in a stress-free environment.
- Tips on how to ensure that your new hire is a good fit for your team.
- Why you should interview your team as well as their new teammate for feedback.
- Details on the lawsuit against Dr. Edward’s practice and how they won.
- The pivotal role that reviews play in any lawsuit.
- How Dr. Edwards structures the review process.
- The benefits of separating financial compensation from the review process.
- Why there should always be a third-party present during the review process.
- Dr. Edwards answers our rapid-fire questions.
Links Mentioned in Today’s Episode:
The One Minute Manager
Voodoo in New Orleans
Dr. Grant Stucki Email — grantstucki@gmail.com
Dr. Grant Stucki Phone — 720-441-6059