There is a massive difference between the physical ability to change and the intellectual capacity to change. Despite being counterintuitive, the intellectual capacity to change is much harder as that requires exploring ideas you might not be comfortable with. That requires exploring journeys you have never explored. And when you are undertaking such change initiatives at a massive scale where several power centers with authority might be involved, it might be nearly impossible to change. But if you followed the process of storyboarding where each step is carefully crafted and invested the right amount of time and investment, then the process might seem seamless.
In today's episode, our guest, Brent Kedzierski, discusses the importance of storyboarding for digital transformation initiatives. He also discusses several stories of large global implementation where he was able to build consensus for global rollouts and explore operational and financial synergies at the Fortune 500 scale. Finally, he discusses several concepts related to change management, such as a sense of urgency, case for change, estimating the capacity to change, and actionable steps.
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