WBSRocks: Business Growth with ERP and Digital Transformation

WBSP062: Grow Your Business by Continuously Monitoring the Emotional Response of Your Team w/ Amanda Prochaska

April 14, 2021 Sam Gupta Episode 62
WBSRocks: Business Growth with ERP and Digital Transformation
WBSP062: Grow Your Business by Continuously Monitoring the Emotional Response of Your Team w/ Amanda Prochaska
Show Notes Chapter Markers

There is always so much at stake with ERP implementations. One plus one is perhaps eleven when it comes to deploying ERP. They are never just technology deployment. The companies that promise the world to their teams based on the overstated claims from technology sales professionals might encounter varied emotional responses from their leaders, leading to a compliance culture. This culture often produces the exact opposite effect of what you intended to achieve with your technology.

In today's episode, we have our guest Amanda Prochaska, who discusses how to prepare for change with large transformation projects and why a continuous monitoring of emotional response is absolutely critical for the success of such projects. She also shares several stories related to emotional response and what she did to get these projects back on track and to bring positivity to the culture. Finally, she talks about what leaders need to do to identify the underlying symptoms of compliance culture and how to engage with vendors hired to help you manage this change.

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Intro
Personal journey and current focus
Perspective on growth
The impact on the culture of an ERP implementation
Emotional response-driven ERP implementation
Why technology alone can't make your ERP implementation successful
Poor ERP adoption due to compliance culture
How to build consensus and build trust in the ERP team?
Advice for leadership to work with external ERP consultants
Closing thoughts
Outro