Patrick Boyle On Finance

Was Endless Shrimp to Blame for Red Lobster's Bankruptcy?

May 27, 2024 Patrick Boyle Season 4 Episode 20
Was Endless Shrimp to Blame for Red Lobster's Bankruptcy?
Patrick Boyle On Finance
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Patrick Boyle On Finance
Was Endless Shrimp to Blame for Red Lobster's Bankruptcy?
May 27, 2024 Season 4 Episode 20
Patrick Boyle

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Red Lobster was America’s largest casual dining seafood chain, with almost 600 locations across the United States and Canada. Its bankruptcy was announced earlier this week.

The bankruptcy declaration insinuates that the chains equity owner who was also their biggest seafood supplier might have decided that their equity stake in the business was worthless, but that they could extract some extra value from the company before it declared bankruptcy by selling them a lot of extra shrimp, leading to the uneconomical "Endless Shrimp" deal at Red Lobster.

The decision to make the $20-dollar endless shrimp deal a permanent menu item is said to have led to an $11 million dollar loss.

The bankruptcy declaration says that “the Debtors are currently investigating the circumstances around these decisions.”

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Show Notes Transcript

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Red Lobster was America’s largest casual dining seafood chain, with almost 600 locations across the United States and Canada. Its bankruptcy was announced earlier this week.

The bankruptcy declaration insinuates that the chains equity owner who was also their biggest seafood supplier might have decided that their equity stake in the business was worthless, but that they could extract some extra value from the company before it declared bankruptcy by selling them a lot of extra shrimp, leading to the uneconomical "Endless Shrimp" deal at Red Lobster.

The decision to make the $20-dollar endless shrimp deal a permanent menu item is said to have led to an $11 million dollar loss.

The bankruptcy declaration says that “the Debtors are currently investigating the circumstances around these decisions.”

Patrick's Books:
Statistics For The Trading Floor:  https://amzn.to/3eerLA0
Derivatives For The Trading Floor:  https://amzn.to/3cjsyPF
Corporate Finance:  https://amzn.to/3fn3rvC

Patreon Page: https://www.patreon.com/PatrickBoyleOnFinance
Buy Me a Coffee: https://buymeacoffee.com/patrickboyle

Visit our website: www.onfinance.org
Follow Patrick on Twitter Here: https://twitter.com/PatrickEBoyle
Patrick Boyle on YouTube

Support the Show.

Probably the biggest downside to being a privately owned company is that if everything goes wrong, you don’t get to fall back on becoming a meme stock. The first video I made on a bankruptcy was about Guitar Center which went bankrupt just a few months before the GameStop short squeeze began which led to the whole meme stock craze in 2021.  I remember thinking back then that Guitar Center would have made a much better meme stock than GameStop or AMC, simply because guitars and musical instruments are obviously cool unlike video games and movie theatres, but guitar center was owned by private equity and so went through a fairly standard bankruptcy proceeding.

Red Lobster – the American fast casual seafood chain filed for bankruptcy this Monday, and even though we are seeing a bit of a meme stock revival right now, red lobster doesn’t get to participate - because it is privately owned by a seafood supplier Thai Union. 

The Bloomberg headline on Monday said, “Red Lobster Chain Goes Bankrupt After Unlimited Shrimp Deal” and I think bankrupting yourself essentially with a storyline from The Simpsons is the most meme stock thing that you can do, but there is no point doing meme stock stuff at a privately owned company as there is nothing Redditors can do to save you.

[Simpsons clip]

Because I’m quite out of touch, I only heard about the $20 all you can eat shrimp deal after the bankruptcy was announced and sadly didn’t get to see what damage I could have inflicted on their balance sheet. [Clip Simpsons Plastic Lobster] The restaurants are still open – or at least some of them are – and I’d appreciate it if people could let me know in the comments section if the deal has been cancelled – maybe I can make a trip…

Amusingly this isn’t even Red Lobsters first time making this mistake, in 2003, Red Lobster announced an Endless Crab special, where customers could order as many plates of a popular crab dish as they wanted for $22.99. Managements calculations showed that they would make a profit if customers ordered two plates or less, but they lost money once a third plate was ordered. 

Now, to be clear – Red Lobster restaurants are mostly in the United States – what were they thinking? Even an American with a severe shellfish allergy is going to eat more than three plates of crab.  There was probably a boom in the sale of epi-pens that month because of the promotion.

The Endless Crab deal was of course wildly popular (which was only so surprising as the crab dish was already one of the chain’s most popular menu items.) The vast majority of customers ordered significantly more than three plates of crab, so losses started piling up.

If that wasn’t bad enough, crab prices were already high when the promotion began, and they rose rapidly over the life of the deal due to shortages. On top of all of that, crab legs are both difficult and time-consuming to eat, which led to customers spending much longer than usual in the restaurant while they ordered plate after plate of loss-making crab dishes, reducing restaurant turnover and causing long lines of frustrated customers to accumulate waiting for a free table.

British Sea fishing describes this as a textbook example of a badly thought-out promotion.  But it would appear that no one at Red Lobster read the textbook.  But…  maybe they did… As if you remember, Red Lobster is 100% owned by a seafood supplier Thai Union, and things had not been going well at Red Lobster for quite some time.

The bankruptcy declaration insinuates that Thai Union, Red Lobster’s controlling shareholder might have “exercised an outsized influence” on its shrimp purchasing and “circumvented its normal supply chain and demand planning processes.”

The implication is that the equity owner might have decided that their equity stake in the business was worthless and that the company would soon be owned by its lenders, but that they could extract some extra value from the company before it declared bankruptcy by selling them a lot of extra shrimp.

The decision to make the $20-dollar endless shrimp deal a permanent menu item is said to have led to an $11 million dollar loss.

The bankruptcy declaration says that “the Debtors are currently investigating the circumstances around these decisions.”

Now as entertaining as it is to me that the unlimited shrimp deal bankrupted Red Lobster, it would appear that there is a bit more to the story.  The bankruptcy filing goes through the history of Red Lobster since being founded by Bill Darden in 1968, describing how it grew into the largest casual dining seafood restaurant chain in the United States. Red Lobster is so dominant in their niche that they buy 20% of all north American Lobster Tails and 16% of all rock lobsters sold worldwide. 

The chain was bought by General Mills in 1970 and spun off in 1995 as Darden Restaurants, which included a number of other chain restaurants like Capital Grill, Olive Garden, Long Horn Steakhouse and a few more.

In 2014 the private equity firm Golden Gate Capital bought Red Lobster from Darden Restaurants in a leveraged buyout transaction. As the term leveraged buyout implies, the private equity buyer levered up the restaurant chain with debt, but they also sold off most of the real-estate assets for $1.5 billion dollars meaning that the restaurant chain now had to lease those properties. That real estate deal covered most of what Golden Gate had paid for Red Lobster.  

It is not unusual for a restaurant chain to lease most of its storefronts, but, after this deal, Red Lobster was locked into long-term “triple net leases, which is a type of commercial property lease where the tenant promises to pay all expenses, including real estate taxes, building insurance, repairs and maintenance. This is in addition to the cost of rent and utilities.

These contracts were long term and had rent increases written into them. The bankruptcy filing states that a material portion of the leases are priced above market rates. The result is that last year, the company spent over $190 million leasing properties, more than a third of which it spent on leasing what are described in the bankruptcy filings as “underperforming stores”.

The bankruptcy filings say that the company is seeking to reject unexpired leases “and abandon any personal property remaining at these leased premises on an emergency basis . . . to avoid incurring post-petition administrative rent.”

Thai Union, the seafood supplier bought 49% of the firm from Golden Gate Capital in 2016 for $575 million dollars. They bought up the rest of the business in the middle of the pandemic in 2020, teaming up with a consortium of other investors that included members of the Red Lobster Management Team.  

The company then went through five different CEO’s over the next three years, which might partially explain the lack of institutional memory of the disastrous “Endless Crab” promotion from twenty years earlier.

The new CEO Jonathan Tibus is a bankruptcy and restructuring expert who oversaw the bankruptcies of a number of other restaurant chains. He was first hired in January as part of a team from management consulting firm  , to assess the chain’s situation. He became CEO in March when the prior CEO announced his retirement.

Tibus states in the court documents that “It was immediately clear that Red Lobster’s performance was deteriorating and had been doing so for several years”.

He says that guest count had declined by 30% since 2019, recovering “only marginally” as the pandemic subsided.

While sales increased by around 25% from 2021 to 2023, they began to fall again over the last 12 months, and the company’s consolidated EBIDTA has fallen by more than 60% over the last year, “which all but erased any ground Red Lobster recovered following the pandemic,” the court documents say. “The latest symptom of this decline is Red Lobster’s $76 million net loss during fiscal year 2023.”

Now, the entire restaurant industry was (of course) hit hard during the pandemic and the casual dining segment has long been struggling with consumer shifts either up in price to fine dining or, down to fast-casual and quick-service chains like Chipotle Mexican Grill and Chick-fil-A. 

While Red Lobster was popular with baby boomers, it struggled to attract younger diners who view it as old fashioned. 

Red Lobster is not the only fast casual restaurant chain that is struggling. TGI Friday’s began the year announcing dozens of closures, Tijuana Flats went bankrupt last April closing multiple stores and the owner of Boston Market attempted a second bankruptcy only to be blocked by a judge for technical reasons. Consumer tastes have changed, and once popular chains are no longer popular.

According to the court filings, inflationary pressures have squeezed the casual dining sector as restaurant menu costs have risen faster than grocery and other consumer prices. Rising minimum hourly wages in many states have outpaced restaurant’s ability to increase prices putting pressure on margins.

The court filing states that Red Lobster is “currently investigating the circumstances around the decision to make the $20-dollar endless shrimp deal a permanent menu item as well as whether Thai Union and prior management encouraged excessive merchandising of the promotion in-store, which the filing says was atypical for the Company.

The filing says that the new management are also investigating whether prior management “circumvented the Company’s normal supply chain and demand planning processes.” Adding that Red Lobster’s relationship with Thai Union, as its equity sponsor and major supplier, might have made matters worse.

The filing says “I understand that Thai Union exercised an outsized influence on the Company’s shrimp purchasing, as indicated by, for example, Mr. Kenny’s April 2023 purported direction to Thai Union to continue producing shrimp for Red Lobster that did not flow through the traditional supply process or bid cycle or adhere to the Company’s demand projections.”

The filing goes on to say, “I also understand that in apparent coordination with Thai Union and under the guise of a ‘quality review,’ Mr. Kenny made a series of decisions that eliminated two of the Company’s breaded shrimp suppliers, leaving Thai Union with an exclusive deal that led to higher costs to Red Lobster.”

Thai Union dispute that any wrongdoing occurred, and a Red Lobster lawyer read a statement from Thai Union at the first bankruptcy court hearing on Tuesday saying that “Thai Union disputes all statements concerning the company and its relationship to Red Lobster”.

One way or another, the biggest losers in this deal are Thai Union who will likely lose their entire investment in the restaurant chain even if they did manage to sell some additional shrimp.

Luke Winkie at Slate who spoke to a number of Red Lobster employees over the last month argues that the main victims of the endless shrimp deal were the servers cooks and bussers at the restaurant chain. 

James Berke a waiter in New Jersey describes having to watch a man eating 16 rounds of shrimp scampi over a two hour period on a Friday night. [Simpsons Clip]

Berke, also noted that the average entree price at Red Lobster is around $35, which meant that once people started ordering endless shrimp at $20 dollars, he was suddenly making far less on tips. 

A nineteen-year-old waitress – who asked to be anonymous described the horrors of watching a solo diner take down 30 orders of fried shrimp within four hours, which she pointed out is 14,000 calories.

She told Slate “He was a skinny guy too,” “I was like, where is it all going?”

To be clear – as I stated earlier – I have never been to a Red Lobster restaurant, and I would not put the service staff through having to watch that. [Ortolan Clip]

Slate of course took a balanced approach and spoke to a customer named Michael Durrant who told the journalist that he was broke and had recently relied on a night of Endless Shrimp to sustain him.  He said that he spent between three and four hours downing 83 shrimp in total, and took “at least one nap” at the table.  I mean who hasn’t done that…

A few of my long-term viewers are possibly wondering why I am so interested in the Red Lobster bankruptcy.  It might not seem relevant to my audience or the channel.  Well, the whole reason this story came to my attention is that Flavor Flav of Public Enemy has proposed a plan to "save" the nationwide seafood chain. [Clip]

The details of Mr. Flav’s rescue plan are unclear at the moment but, in response to an official statement from Red Lobster posted on Twitter, Mr. Flave requested that Red Lobster call him, following up with “I gotchu”

For now, Red Lobster have said that they will continue operating during the Chapter 11 process and use the proceedings to “drive operational improvements, simplify the business through a reduction in locations, and pursue a sale of substantially all of its assets as a going concern.”

Negotiations are currently underway to sell Red Lobster to RL Parent Holdings LLC, a newly formed company controlled by some of the chain’s largest creditors, with a goal of completing the sale by August 2.

I’m obviously hoping that Flavor Flav comes in with a competing bid and makes the kind of operational improvements that are badly needed at Red Lobster.

There are many criticisms that have been put forth about private equity firms, but I might be the only person to highlight how they are depriving the public of some truly great meme stocks. The uneconomical sale of seafood is significantly more entertaining than the desperate attempts of a cinema chain CEO to attract press by doing interviews with no pants on or buying a goldmine with chemically trapped gold.

Thanks for tuning in to today’s podcast which is kept ad free by my supporters on Patreon.  Have a great week and talk to you again in the next podcast.  Bye.