The Recipe for Centuries of Success with Stokes Tea & Coffee’s Nick Peel and Emma Olivier-Townrow #101 Artwork

It Runs In The Family

Hello! We're Liz & Leila Willingham and welcome to "It Runs In The Family". We're the mother and daughter duo working within the public relations and communications agency, Liz Lean PR. Running a business is hard - really hard. Every business has its challenges and it's own ups and downs - but in a family business, this is often exaggerated by the willingness to speak your mind. But it also has some huge advantages that the corporate cultures just can't compete with. In this podcast, featuring a different family business guest in each episode, we're going to be digging into the stories, values and traditions of other family and multi-generational businesses. We'll explore their history, learnings and how they've developed through the generations and the unique advantages they've had over their competitors. We discover where human relationship migrates into business; the ups, downs, twists, turns and landmark moments that seal the fate of these fascinating organisations. You’ll get to hear some brilliant life stories too; some to make you laugh and others that’ll warm your heart. Many of our clients are family businesses who we've worked very closely with over a number of years - we've heard brilliant stories that reveal true values and fun operating as a family business. We want you to feel inspired by stories of others, find their honesty relatable and reach out to us with your own experiences. If you have any questions for future guests, have a story of your own or have any feedback please do feel free to get in touch on our Instagram: https://www.instagram.com/itrunsinthefamilypodcast/

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It Runs In The Family

The Recipe for Centuries of Success with Stokes Tea & Coffee’s Nick Peel and Emma Olivier-Townrow #101

December 19, 2024 • Liz & Leila Willingham • Episode 101

Before Starbucks in 1971 came the first coffee shop in 1919… and decades before that, Robert Stokes launched a brand which would span centuries.

Now under 4th generation leadership with great-grandson Nick, the Stokes Tea & Coffee brand is the perfect example of a family firm sticking to its roots, while moving with the times.

Nick joins us alongside Business Development Manager Emma Olivier-Townrow, to share how the legendary firm has taken on challenges never faced in its 132 year history…

This episode covers:

How Robert Stokes’ legacy has been passed down through the generations, shaping the business' evolution
The challenges and opportunities that arise when a new generation takes the helm
The importance of balancing tradition and innovation
Creating a positive dynamic between family and non-family team members
Stokes’ resilience amid the unprecedented challenges of the pandemic
The delicate balance Stokes has struck between honoring its rich history and heritage, while embracing modern trends

Stokes Tea & Coffee
https://stokescoffee.com/
https://instagram.com/stokescoffee/
https://www.linkedin.com/company/stokes-tea-&-coffee/

Nick Peel
https://www.linkedin.com/in/nick-peel-53265313/

Emma Olivier-Townrow
https://www.linkedin.com/in/emma-olivier-townrow-ba-hons-0167304b/

Liz Willingham: https://www.instagram.com/lizzielean/
https://www.linkedin.com/in/liz-willingham-09273a3/
Leila Willingham: https://www.instagram.com/leilawillingham/
https://www.linkedin.com/in/leila-willingham-821530a1/

People on this episode

Leila Willingham

Co-host

Liz Willingham

Co-host