Seth Farbman on Podcast - From Startup to Stock Exchange

The Robots You Don’t See: How Hotels Really Run | Seth Farbman's Podcast

Seth Farbman

Housekeeping carts that move themselves. Trash that “walks” to the compactor. In this episode, Seth talks with Reid (President, Nightfood Holdings) about the rise of robots-as-a-service for hotels and venues.
No lobby gimmicks—these bots live behind the scenes, moving dirty linens, clean deliveries, and waste so staff can focus on higher-value guest work. We cover real operations (elevators, mapping, safety), privacy (U.S. servers, on-prem options), and why the biggest ROI is fewer injuries + faster turns, not flashy concierge robots.

What you’ll learn

  • Why back-of-house automation beats front-of-house gimmicks
  • How robots “tour,” self-learn maps, call elevators, and run scheduled routes
  • Robots-as-a-service: implementation, supervision, and uptime guarantees
  • Privacy by design: U.S. servers, on-prem “island” installs for sensitive sites
  • Expansion beyond hotels: malls, convention centers, medical, government


Seth’s Companies
Vstock Transfer – https://www.vstocktransfer.com/
Share Media – https://www.sharemedia.co/

Connect with Seth
LinkedIn – https://www.linkedin.com/in/sethfarbman/
Instagram – https://www.instagram.com/sethfarbmanstock
TikTok – https://www.tiktok.com/@sethfarbman
Twitter (X) – https://x.com/sethfarbman1

About the Show
From Startup to Stock Exchange, hosted by Seth Farbman, unpacks how founders scale from idea to public markets—covering growth, capital strategy, branding, and the mindset it takes to build companies that last.


Timestamps

00:00 Intro — robotics > buzzword, real hotel use-cases
 01:02 What TechForce Robotics actually does (and why the pivot)
 02:08 Back-of-house focus: trash & linens, not lobby greeters
 03:30 Do staff feel threatened? How bots remove drudgery
05:02 Property fit: 80-room inns → 400-room hotels, conventions
06:30 RaaS model: implementation, supervision, no robot babysitting
08:05 Data & privacy: U.S. servers, on-prem “island” installs
09:34 Form factor & safety: small, frequent runs beat 300-lb carts
11:12 Mapping in 1.5 days: robot “tours,” self-teaches routes & elevators
13:35 Why this now: injuries, workers’ comp, and repeatable ROI
16:02 Beyond hotels: malls, food courts, deliveries, back corridors
18:12 Milestones: cutting steps in code, true automation (no waiting)
20:05 Pipeline: new pilots outside hospitality (details pending)
22:10 How to learn more & engage (sites, outreach)
24:05 Wrap & debrief

Connect with Seth
LinkedIn – https://www.linkedin.com/in/sethfarbman/
Instagram – https://www.instagram.com/sethfarbmanstock
TikTok – https://www.tiktok.com/@sethfarbman
Twitter (X) – https://x.com/sethfarbman1