Leading for Business Excellence

Minisode #32: From Delight to Expectation – The Availability of Data

PMI - Process Management International Episode 32

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0:00 | 2:43

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.

In this minisode, we’re joined by David Sheldon, former Head of CI at St John Ambulance, as he explores the role of data in managing and assessing the effectiveness of vaccination efforts during the pandemic.

Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-embodying-continuous-improvement-with-david-sheldon-head-of-ci-at-st-john-ambulance/ 

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