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Leading for Business Excellence
PMI’s podcast, Leading for Business Excellence, brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results.
Find out more about Business Excellence and how to transform your organisation at pmi.co.uk
Leading for Business Excellence
Minisode #74: Testing, Learning, Improving: The Iterative Approach
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast.
In this minisode, join Steve Vaid, CEO of Money Advice Trust, and PMI’s Susannah Clarke as they explore the power of small, iterative improvements. How can testing on a small scale drive big impact, both for customers and teams?
Listen to the full episode here: https://pmi.co.uk/knowledge-hub/customer-centric-leadership-insights-from-charity-to-commerce/
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