Leading for Business Excellence
PMI’s podcast, Leading for Business Excellence, brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results.
Find out more about Business Excellence and how to transform your organisation at pmi.co.uk
Leading for Business Excellence
Minisode #95: Why Standardising Work Matters
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.
In this minisode, Richard Best, Director of Improvement at University Hospitals Plymouth NHS Trust, shares how standardising work across 42 admin teams unlocked not only financial savings but also happier teams, reduced stress, and faster patient outcomes.
Listen to the full episode here: https://pmi.co.uk/knowledge-hub/inside-nhs-leadership-driving-everyday-excellence/
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement.
Save the Date. 17th March 2026.
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