Social Work Sorted with Vicki Shevlin

How to make a difficult phone call? for newly qualified social workers (part 1)

Vicki: Social Work Sorted

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0:00 | 14:14

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Link here

In this epsiode:

-What makes a phone call 'difficult'
-Recognising challenges
-Strategies to manage 'difficult' phone conversations

This is part one, make sure you are subscribed for part 2 on this podcast and youtube.

Link to free training - Confident Communication 

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Email: vicki@socialworksorted.com

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