Unbridely - Modern Wedding Planning
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Unbridely founder, and award-winning Australian marriage celebrant of 1000+ ceremonies, Camille Abbott, shares her experience, tips and shortcuts and invites her wedding vendor mates (photographers, florists, bridal hairstylists, musicians) PLUS new friends to help you at this incredibly exciting, but sometimes confusing, time.
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Unbridely - Modern Wedding Planning
189: Has Your Wedding RSVP Deadline Passed? Don't Panic, Do This
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You set an RSVP deadline. You put it right there on your wedding invitation. You probably even sent a reminder. And yet, here you are, past that date, staring at a guest list where a chunk of people have just said... nothing.
And the problem with no response is that you’re stuck:
- Your caterer needs final numbers.
- Your venue needs final numbers.
- Your seating chart needs names.
Today we’re going to talk about why this happens, why it hurts as much as it does, and exactly what you need to do next. Including one strategy that I think is one of the most overlooked tools couples have in this situation, and it has nothing to do with sending another group reminder.
RESOURCES
Emily Post Institute: https://emilypost.com/advice/reuters-no-excuse-not-to-rsvp
Send Unbridely a 90-second audio message on Speakpipe: https://www.speakpipe.com/unbridelypodcast
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This episode of the Unbridely Modern Wedding Planning Podcast is brought to you by WedSites.com, Unbridely's recommended all-in-one wedding website builder, guest management platform & wedding planning tool.
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You set a deadline, you put it right there on the invitation, and you probably even sent a reminder. And yet here you are. It's past the RSVP date, and you're staring at a guest list where a chunk of people have just said nothing. Not yes, not no, not a hey, we're not sure yet. Just radio silence. And the problem with silence is that it doesn't help you move on. Because your caterer needs a number, your venue needs a guest number, your seating chart needs people, it needs names. And right now, the number you have is not the real number because somewhere between 10 and I don't know, 50 odd people that you have on your guest list have simply not replied. Today we're going to talk about why this happens and why it hurts as much as it does, and exactly what you can do next, including one strategy that I think is one of the most overlooked tools couples have in this situation, and it has nothing to do with sending another group reminder. So let's get stuck into it. Unbridly is a community of pro-wedding vendors who believe in freedom and integrity in weddings, giving you options, solutions, tips, and tricks to create the experience and memories that you and your fiance really want and deserve. Because we believe that weddings are a team sport with how-tos, stories and interviews with recently married couples, we find out what went right and what they'd changed if they could go back and do it all over again. I'm Camille and welcome to the Unbridly Podcast. Before we get into the strategy, I want to address the elephant in the room. And that's the emotional side of this. Because if you're in this situation right now, there is a really good chance that you're not just stressed, you're hurt. And it makes complete sense. These people are not strangers to you. These people on your guest list, you chose to invite to one of the most significant moments of your life to date. Your wedding is not, as much as some people say it is, it's not just a party. It's not a casual get-together where the numbers don't really matter, you know, an open house. People can just drift in and out as they feel like it. You have planned for these people. You have budgeted for them. You've thought about where they'll sit, who they'll sit next to, how they're going to get to your wedding, what they're going to eat. And they have not given you the basic courtesy of a reply. And here is the thing: I think a lot of people around you might not be saying clearly enough. So please, please hear me. A non-answer is not a neutral thing. It is not the same as not having a response yet. When the deadline has passed, silence is a choice. And even if that choice was made through, you know, just didn't get there yet, procrastination, um, really bad organization, forgetfulness rather than indifference, the impact it has on you is exactly the same. You are left in limbo. You cannot plan, you can't move ahead, you can't close the loop in your brain, right? And every time you look at that name, those names on your spreadsheet, your guest list, wherever you're holding, you know, that list of people, and there's no response beside it, you feel the pang again, don't you? And a lot of couples describe this as one of the most unexpectedly painful parts of the whole wedding planning thing. It's not the big decisions, it's not the budget conversations, but it's this the sickening realization that people you love and want to be there at your wedding don't seem to have prioritized letting you know whether or not they're coming. And I think if we're being honest, the silence doesn't just frustrate you, as I was saying before. It can make your mind go somewhere a lot darker because you start to wonder if your wedding actually matters to this person. You start to wonder if they really like you or your fiance as much as you thought they did. Maybe they're not all that invested in your relationship at all. Maybe deep down they just do not care. And it's worth saying that because I know, like late at night, when you're worrying about this stuff, those thoughts come up. You're like, well, wait a minute. What why has this happened? Did they not really like me? Were they just playing along? Was I more invested in our relationship as you know, friends, as family, whatever, than they were with me? And I want to push back on this thought because in almost every case, it is not true that the people, your friends and family who have not replied are overwhelmingly the same people who love you and would not miss your wedding for the world. But their silence is about them. As I said, it's their procrastination, their disorganization, it's their own stress. Sometimes it's getting time off, sometimes it's money, sometimes it's a babysitter for the kids, and almost never how they feel about you. The two things feel connected when you're the one waiting, when really they are not related to each other at all. So if those thoughts have crossed your mind, I wanted to share with you, you're not being dramatic and you're not overreacting. It's a completely human fear to feel when someone you care about goes quiet on something that's important to you. You know, it doesn't have to be your wedding RSVP, it can be anything. You know, you put yourself out there and someone doesn't give you a response. Yeah? You felt this before. It just, I don't know, it feels bigger now, right? I just don't want you carrying this around as the truth because so many, like 99 out of a hundred times, it's almost certainly not the truth. But what you're feeling is real, the hurt is real, and you recognize it, even if you don't want to say it out loud to anyone else just right now. So when you're ready, we're gonna do something practical with those fears. Because the best thing you can do for yourself in this situation is get your number. As I said, close that loop in your head and move forward with your planning and your wedding and your marriage. So let's just check in on these people. Why is this happening? Why are RSVPs such a pain in the ass for so many people? And why is it almost never something personal? Not to excuse this behavior of not responding. I don't think it's great. I think it's a bit mean, but I'd love for you to understand why it happens. And this will help make the conversations you need to have a hell of a lot easier. The Etiquette Institution, Emily Post, which has been an authority on social behavior for over a century, puts it very plainly. Some guess, some of you guess, clean forget. The others, as we said, procrastinate and then feel guilty about making you wait. So they put it off even longer. And the guilt spiral begins. The longer someone leaves it, the harder it feels to finally reply. So they keep not replying. And there are a few other reasons that come up time and time again. Some people genuinely do not understand that an RSVP respond civil play, French for could you please respond, creates a financial commitment on your end. The person who's planning this wedding, paying for this wedding, you know, who needs those numbers, they think of it more like a casual, hope to see you there, than a logistical deadline with a budget attached. And then some people, particularly more mature relatives, may assume that a verbal yes, of course, will be there to yourself or a family member actually counts as an RSVP. And then there are some waiting on something else, like I was saying, maybe a work schedule that isn't confirmed, um, a family commitment, travel booking they haven't made yet, and some, and it drives me nuts, but it happens, some honestly have just lost your details, the response card, or the invitation itself, and are too embarrassed to ask for them again. Now, none of it makes it less frustrating, but it does mean that most of your non-responders are not ignoring you because they don't give a shit about your wedding. They're just being infuriatingly, annoyingly, very, very human. And going into the chase with that understanding will make you come across and sound much warmer and more patient, which is good. It makes people, your guests, more likely to respond eventually. Because what they're not getting is what's at stake here. And this is the part I want you to hold on to because it changes the whole situation. Chasing your RSVPs is not about manners or making a point about social etiquette or about people respecting the importance of the occasion. When it comes down to it, it's about money and logistics. And the two are, of course, directly connected. And here's how it works: your caterer, your venue, your hire company, your transport provider, they all need a confirmed headcount with the bodies attached, of course, but you know, a number of people before they can finalize their orders, their staffing, their setup, whatever it might be. And that deadline is not when your guests think it is. So most online wedding planning resources in the United States will tell you that caterers typically need final numbers one to two weeks before the wedding. That might be the case. I find that hard to believe that they can turn it around so quick. But if that is the case, please let me know. I'd love to know. But here in Australia, depending on your venue, your catering arrangement, et cetera, that number can be due, the headcount number, anywhere from two weeks out to a full month prior to your wedding date. So if you're working with a venue that sources produce locally, uses a boutique catering team, has a set menu that needs to be ordered well in advance, four weeks. That's that's not unusual at all. That's pretty standard. Which means if your RSVP date was four weeks before the wedding and people have not replied, you may have almost no buffer before that number is locked in. And, you know, it's not just about the number, of course, because every guest equals a dollar amount. So every unconfirmed guest represents real money. You're likely paying per head. So if you submit a number that is lower than the actual attendance, you'll be scrambling on the day. There might not be enough food, enough chairs, enough anything. If you submit a number, you know, uh confirm a number that is higher than the actual attendance to cover your maybe people, you could easily be paying for people who simply do not show up. This is worth knowing. This is worth saying out loud, I think, when you talk to people who haven't responded yet. And it's not a guilt trip, but as context. Maybe no more spreadsheets or post-it notes or endless to-do lists. Well, I can help you with all of that. WedSites is an Australian wedding website builder, guest management software, and wedding project planner all in one. Why is this such a game changer for you? Well, imagine everything to do with your wedding being in one place, updated in real time in the cloud, shareable to anyone else that's helping you, password protected for your guests, with notifications to tell you what needs to be done next and by when. It's amazing, right? I love how easy websites is to set up and news, and how there are no ads on the platform yelling at you to spend more money on your wedding. To get started on your very own free wedding website, just head to websites.com, that's W-E-D-S-I-T-E-S.com and enter the code unbridlypod, that's unbridly pod, to get 10% off their paid planning tools. The link is in the show notes. It actually removes a lot of the emotion from it because a lot of people just genuinely don't know that your RSVP is in fact a deadline. And there is weight to it. There are things that happen after that date passes. So let's work out what to do. Yeah. Step one, you're going to have a look at this guest list before you do anything else. You're going to audit it. So pull it up, go through every non-responder one by one, you know, every person that you haven't received a response from. And before you start getting angry, sending messages, making calls, ask yourself first: do I actually already know this person's answer? Because, as I said, there is a strong chance that some of the people on your non-response list have told you verbally. So you might have to, you know, go back into your archives of your memory, or told someone close to you that they are or are not coming. So we can mark those separately. They still need to be officially confirmed, but they're not your most urgent problem. And then split your remaining non-responders into two groups, people you feel confident will come, and people you are genuinely unsure about. And this changes how you approach them and it changes the timeline that you're working to as well. And then we go to step two, delegate the chase by relationship. This is the strategy I mentioned at the top, and I want to give it the space it deserves because it's so underused and it's going to take the stress off your plate. You do not have to personally chase every single person on your list. And in most cases, you are actually not the right person to be doing the chasing. So think about who is on your non-response list. Are there people there who are much closer to your mum or your partner's dad or a sibling than they are to you? Are there older relatives who would respond more warmly to a call from someone in their generation? Sort your non-responders by relationship, not by how close they are to you, but by who in your wider circle knows them best. Then ask those people to make contact. Your mum calls her cousins. Your best friend texts the big friend group. Your partner's sibling handles their side of the family. Now, this works really well for two important reasons. First, it delegates and distributes the labor, which matters when you've got about 40 other things to do in the lead up to your wedding at that particular point in time. But secondly, the message lands differently when it comes from someone the guest has a strong existing relationship with. And it feels so much less like, you know, when someone chases you for a bill, you haven't paid a bill and it's overdue, and you get that horrible feeling when you see the message come up. It doesn't feel like that then. It feels more like a personal conversation. Then step three, match how you reach out to the person. So there's no single right channel for the RSVP. Chase, a text is fine for close friends and people your age who are comfortable with, you know, digital communication, mobile phones, et cetera. Whereas a phone call is almost better for the older relatives and for anyone you know is not particularly responsive to text messages. A personal note or a follow-up email might suit someone, you know, who's going through a difficult time and needs a softer approach, you know, doesn't want to feel under pressure. What you want to avoid is the mass group reminder, the message that's sent out to a whole, I don't know, WhatsApp group or a bulk email that goes to all of your non-response lists because those feel very impersonal and they let people continue to assume that someone else will reply for them. And that's why so often that you don't get any responses at all from those big messages. So individual outreach, even if it's just a short text, works better every time. Please believe me. And step four, make it stupid easy to reply to you. When you reach out, don't ask an open-ended question like, are you coming? or have you sorted your RSVP? Because this means the person now has to think about a response. And that's exactly what they've been avoiding. Instead, give them the options directly. Something like, hey, just checking in on the wedding RSVP. Can you let me know either way by Friday? Even just a yes or no is great. Give them an out. Let them know that they can seriously say, yes, love to, no, sorry. You know, you need to make it easy for them because obviously they're struggling. You've named a specific day there, you've reduced the reply to its simplest possible form, you've removed the guilt framing, and that combination makes it just that much easier for someone to get back to you. Step number five, set yourself an internal deadline that is earlier than your vendor deadline. This is the one that couples almost always skip because they are focused on the vendor deadline as the fixed point. But for your internal wedding planning deadline, as in the date by which you need all your chasing done and your number confirmed, needs to be two, maybe even three days before whatever your cater or venue is asked for. And the buffer is not for the guests, it's for you. It's a small window where you can make a final call on any remaining unknown or non-responders. You can update your spreadsheet, you can submit the number you actually feel confident about. And if you're chasing people right up to the vendor deadline, there's a chance you'll get it uh even more wrong, like uh too high, too low, just because of the emotion that you're going through as you're doing it. So, what should we be saying to these people? Let me give you some language, non-swear language, for a few of the more common situations that you might be getting yourself into. So the close friend who you are almost certain is coming, just keep it light, you know. Hey, just sorting out our final numbers for the caterer. Are you still good for the 14th? Just need an official yes or no from you so I can lock it in. Again, you're framing this as a logistics problem. It's not a confrontation with them. You're just saying, yeah, do you want a meal? And you're also giving them an easy out if something has changed. You know, you're letting them know there's a real reason behind you pushing them for a confirmed response. But what about the extended family member? You've not spoken to much since you've sent the invitation. So in this case, like a phone call is usually the right move, or to ask a mutual family member to handle it for you. If you're reaching out directly, it's just, hi, it's Camille. I'm just following up on the wedding invitation we sent. We need to give our venue the final number soon, and I just wanted to check whether you're planning to be there. Warm, direct, minus the drama. What about the guest you think is not coming but just hasn't told you yet? This one is the hardest because you were trying to give someone permission to say no without making them feel bad about it. So something like, hey, I completely understand if things have changed since we sent the invitation. If you're not able to make it, that's totally okay. I just need to know so I can finalize numbers. Either way, absolutely fine. You know, you you can take the pressure off. Some people just avoid replying because they don't want to upset you, they don't want to disappoint you. And this kind of message makes it safe to say no. And what about that person who just doesn't know if they're going to be able to make it? You need to be honest. After a certain point, unsure is the same as no for planning purposes. So, yeah, something like I completely understand that you're still working it out, but I need to give the caterer a number by. Your date, Friday, let's say. And I have to assume no if I don't hear from you before then. But if that changes and you can make it, let me know and we'll do our best to fit you in. It's not unkind, it's just very honest. It's direct and it protects you. So then you're not paying for someone who's just unable to sort out their own life. When should you just stop chasing? Mate, here's something I really want you to hear. You are not responsible for managing other people's failure to reply, you know, forever. Once you've made a genuine and personal attempt to reach out to each person who hasn't responded yet to your RSVP, you've done your job. You've done the best you can. If someone still has not replied after that, you're in your rights. You're allowed to make a decision about their attendance for your own planning purposes and your own stress levels. Mark them as not attending and confirm your guest number and you're going to have to move on. Now, if your budget and venue allow for a small buffer of seats, maybe you can hold one or two for late editions. But this needs to be a deliberate choice you've made, eyes wide open, not a permanent state of uncertainty that you're keeping yourself in because you feel guilty about making that call. And if someone shows up on the day having never replied at all, that is a situation too. Um, it's something that some couples do have to deal with on the day. But you have a venue, I'm guessing. You have staff, you have a team of people, maybe caterers, you might have a wedding planner, coordinator. It's manageable. What's not manageable is trying to plan your entire catering and seating around a number that you don't even know. And that's why the RSVP deadline exists to protect you. So please, please, please, use it that way. Because we want you to be able to sleep at night. So to wrap it up for this episode, the hurt you feel when people don't reply, it's so real. And so is that quiet fear that maybe they don't care as much as you thought. I want you to let that fear go because the truth is almost always something far more ordinary. Procrastination, disorganization, avoidance, or just not getting what is at stake on your end of the planning. It's not that they don't love you, and that doesn't make it hurt less, but it does mean you can go into the chase with warmth instead of resentment, which then makes it easier for everyone. The silence is not nothing though, and when the deadline has passed, no answer is an answer, and you're allowed to treat it as one. So audit your list, delegate the chase to the people who are closest to your non-responders, reach out personally rather than in a group, make it as easy as possible to reply. And then give yourself an internal deadline with that little buffer built in. You know, two to three days is great. Make a call and hold. And good luck. I know it can be really heart-wrenching. If you ever want to share what you're going through at the moment with your RSVPs, you can always DM me at Umbridly on Instagram. And until next time, celebrate your people. That about wraps it up for this episode of the Umbradly Podcast. For the links and resources we mentioned, please head to the show notes. And if you love the show, please review and subscribe on the podcast platform you're on now so you don't miss out on a single episode. Thanks so much for listening and remember, weddings are a team sport. Catch you soon.