Confessions of a Recruiter
The show is hosted by Blake Thompson and Declan Kluver who respectively own Vendito Consulting and Blended Employment. Both have been in Sales & Marketing Recruitment for over 5 years. The podcast is about opening the door to the recruitment world and creating a community of recruiters who can share funny stories, educate and have honest conversations about the industry and their experience. All episodes are powered by xrecruiter.
Confessions of a Recruiter
Transforming Stigmas into Success Stories | Confessions of a Recruiter #107 SNIPPET
What if the secret to building lifelong client relationships lies in the often-underestimated role of a recruiter? Join us as we explore this captivating question with our guest, Daniel Ryan, who brings a wealth of experience from both the recruitment and car sales industries. Through personal anecdotes and keen observations, Daniel sheds light on the paradox of minimal investment in recruiter training despite their pivotal influence on careers and organisations. They draw a compelling parallel between recruiters and car salespeople, tackling the stigma both professions face and emphasizing the transformative power of professionalism and genuine care.
In this episode, we uncover why prioritizing customer satisfaction and integrity can lead to success beyond immediate transactions. Daniel recalls his journey from the car industry, highlighting how a service-oriented mindset can foster client loyalty and long-term partnerships. By truly listening to clients and offering personalized solutions, recruiters and sales professionals can forge connections that extend far beyond a single sale. Whether you’re in recruitment, sales, or any role that requires customer interaction, this conversation offers valuable insights into leveraging empathy and authenticity for sustained success.
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Why do you think there's such not negligence or there's not just much investment in making sure that recruiters are professional, that there's training, that there's resources, and that's something we're really trying to spearhead, but I don't get it. Like you know, you speak of how impactful it is both being on the recruitment side now, but also being on the other side, yet there's next to zero investment from many businesses on how to be better, how to understand that impact.
Speaker 2:Look, I think again, I'm no expert at this, right, so I'm just. I'm talking through my experience and my just my observation. Right, to be fair, people don't like recruiters, right, you talked about cars. People hate car salespeople, right, like they are probably at the lowest of the low right. And even back when I was selling cars or working in the car industry, I always wanted to be the better person, right, I wanted to sleep at night, right, I wanted to be able to say I did a good job today.
Speaker 2:I looked after that person. Maybe I could have made more money out of them, but you know what? He's going to talk to his friends next weekend and show them their brand new car and say Dan, dan's the guy, right, and that is so much more impactful than somebody that just doesn't look forward, doesn't think about this business, this particular business let's say it's a lighting or whatever, it is a furniture business. If I do a really good job at one or two or three, they will be clients for life, right, as long as you give them a reason to leave you. If you look after them and you really genuinely care about them, why would they go anywhere else?
Speaker 2:Right, and I see that in everything and anything that anybody sells, right. If you have the approach of I'm going to look after you, I need to make money right, every business needs to make money, but I'm going to look after you. And if you're happy with my service and you can see that I'm listening to you and I'm actually not trying to tell you what you should do, but I'm actually thinking okay, this is what you want. How do I go to market and make that happen?