In this episode I speak with two dedicated telecommunications specialists (commonly known as dispatchers) from the APD Communications Division. The dispatchers at the APD are truly the unsung heroes of the APD. As the first link in the emergency services chain, they are the first person a member of our community speaks with when they need police, fire or medical services. They also control the airwaves and communicate with APD and AFD personnel to get them where they need to be and ensure they have the resources they need during an emergency. Listen in as you hear about Christina's and Ivory's pathway into this very important line of work and what they experience in their jobs.