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Experience Matters
Experience Matters is a podcast brought to you by Keane. From our studios in Birmingham, Riyadh and Dubai we work with clients all over the world. Since 1995 we’ve been using insight and strategy to define, design and deliver meaningful experiences everywhere people eat, stay, work, shop and play.
Using that knowledge, we'll be talking about a new topic every episode, joined by marketing pros, interior designers, and master planners from our own talented team, as well as leading industry experts. All to discuss how brands and businesses can create successful experiences.
Experience Matters
The Importance of Experience in Austerity
Yes, we’re starting the podcast by talking about the cost-of-living crisis! It’s not all doom and gloom though – we'll be looking at the effect it’s having on UK Hospitality and specifically how a focus on overall customer experience is key to getting people through the door and coming back for more.
