Excellence In Healthcare Podcast
Welcome to the "Excellence In Healthcare Podcast," your go-to resource for healthcare business executives who want to accomplish impactful results for the communities they serve. This podcast, hosted by Jarvis T. Gray, is intended to provide healthcare professionals with proven solutions for aligning people, processes, and priorities to generate business success.
Join Jarvis and industry experts as they discuss the current trends and best practices affecting the healthcare business. This podcast covers everything from launching and developing successful healthcare enterprises to establishing effective quality management processes.
Learn about creative techniques to navigate the intricacies of the healthcare sector, as well as how top healthcare professionals solve issues and capitalize on chances for development. Learn key ideas, real-world examples, and expert perspectives to help elevate your leadership and promote dramatic change in the healthcare business.
The "Excellence In Healthcare Podcast" provides actionable guidance and thought-provoking topics to help you achieve excellence, innovation, and revolutionary leadership in healthcare. Tune in to discover the secrets of success and propel your organization to new heights.
This show will provide answers to questions like:
1. How can healthcare business executives launch and/or build profitable companies in healthcare?
2. What are the most successful tactics used by healthcare executives to boost organizational performance and results?
3. How do successful healthcare business executives negotiate the complexity of a constantly evolving healthcare landscape?
4. What are the essential components of a successful quality management program, and how can they be customized to unique organizational requirements?
5. How can healthcare executives foster a healthy work environment while effectively leading their teams to improve performance and engagement?
6. Why is strategic planning so important in the healthcare industry, and what criteria should executives consider when creating plans?
7. How can healthcare professionals keep current on new trends, advocate for industry standards, and drive constructive change in healthcare?
Excellence In Healthcare Podcast
060_Business Coaching for Health Coaches: Strategies to Grow Your Practice with Ellen Smalley
Host: Jarvis T. Gray
Guest: Ellen Smalley, Owner of Creekside Health Coaching
Episode Summary:
Jarvis T. Gray sits down with Ellen Smalley of Creekside Health Coaching to explore best practices for growing a mission-driven health coaching business. Ellen shares her journey from exercise physiology and cardiac rehab to becoming a national board certified health coach. The conversation covers the unique value of health coaching, actionable strategies for business growth, and Ellen’s personal motivation rooted in family and caregiving.
Key Topics & Takeaways
- Ellen’s Origin Story & Motivation
- Lifelong passion for health and service.
- Personal experiences (family loss to heart disease) shaped her drive to support clients in lifestyle changes.
- Client Experience: Ellen’s Approach
- Starts with a vision of the client’s desired life six months out.
- Incremental weekly tasks, regular check-ins, ongoing tweaks.
- Programs typically span 3–6 months, emphasizing sustainable change.
- Alignment of Personal and Professional Values
- Focus on stress management and support for parents/caregivers, especially those with neurodivergent children.
- Ellen’s personal story as a working mom resonates with her clientele.
- Business Goals & Strategies
- Ellen’s recent emphasis on business growth (post-board certification).
- Key business goal: Networking with clinics, therapists, and referral partners.
- Website improvements (adding referral forms) to streamline collaborations.
- Importance of setting quarterly, written goals for business focus (finance, faith, family, fitness suggested by Jarvis).
- Lead Generation & Conversion
- Networking via platforms like Alignable, local events, and direct outreach.
- Workshop/webinar strategy: Hosting regular events to establish expertise and build traction.
- Create a detailed client avatar to target marketing and partnership efforts.
- Joint ventures with relevant service providers (e.g., therapists, diet services, interior organizers).
- Use of automated systems (CRM/Square) for appointment reminders and touchpoints.
- The power of personal follow-up calls for conversions—human connection trumps automation.
- Quarterly Goal Setting
- Structure goals around business growth, lead gen, conversion, and service delivery.
- Adjust strategies to fit around work and life commitments.
Actions & Advice for Health Coaching Entrepreneurs
- Set clear, quarterly business goals.
- Build repeatable workshop/webinar processes.
- Leverage personal stories—value-driven follow-up is key for conversion.
- Build referral networks across complementary professions.
- Use CRM tools to automate, but always prioritize genuine human connections.
- Develop a detailed client avatar for clarity in marketing and partnerships.
Connect with Ellen Smalley
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New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest insights and strategies for Mastering Healthcare Excellence.
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