You've Got People Problems
Let’s be honest. People problems aren’t just HR problems. They’re business problems.
They show up as missed goals, unclear accountability, hiring mistakes, disengaged teams, and leaders carrying more than they should. Over time, they slow growth, create frustration, and make running a business feel harder than it needs to be. And they aren’t solved by another policy, personality test, or quick fix.
Business would be simple… if it weren’t for people.
That’s the reality behind You’ve Got People Problems, a podcast focused on the human side of running a business. Each episode explores how leadership behavior, hiring decisions, role clarity, engagement, and organizational structure directly impact performance, culture, and results.
Through honest conversations with business owners, operators, HR leaders, EOS Implementers, and consultants, the show tackles real issues leaders face every day: why the “right hire” still isn’t working, how teams outgrow roles, when full-time isn’t the answer, why accountability breaks down, and what actually drives engagement beyond perks and pay.
This isn’t about HR checking a box or leadership theory. It’s about helping leaders slow down, recognize patterns earlier, and make more intentional people decisions that support both the business and the people inside it.
If you’re leading a team, building an organization, or trying to get out of the day-to-day firefighting that comes with people problems, this podcast is for you.
Subscribe, listen, and start making sense of the people side of your business.
You've Got People Problems
The Hierarchy of Finance Needs and How People Fit into that Framework | Ep 44 | You've Got People Problems
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In this episode of You’ve Got People Problems, host Melissa Ortiz sits down with John Marshall of Series Next Solutions to unpack why so many leaders struggle to feel confident in their numbers and what is actually missing behind the scenes.
This conversation centers around a concept John calls the Hierarchy of Finance Needs, a framework that breaks down how financial clarity is built inside an organization. Many businesses are trying to operate at a strategic level without first having the foundational financial structure in place to support it.
Melissa and John walk through how finance is not a single role, but a series of distinct responsibilities, each building on the next. When those roles are unclear or missing, leaders are left making decisions without full visibility into the business.
This episode focuses on how to move from simply having numbers to actually understanding and using them to drive better decisions.
Key topics covered:
• What the “Hierarchy of Finance Needs” is and how it applies to growing businesses
• Why many leaders lack confidence in their financials, even when reports exist
• The difference between bookkeeping, financial analysis, and CFO-level thinking
• How gaps in financial structure lead to poor or delayed decision-making
• What it means to create forward-looking or “future” financial clarity
• Why having the right people in the right finance roles matters more than most leaders realize
If you are making decisions in your business but feel like you are missing clarity behind the numbers, this episode breaks down where that gap typically comes from and how to think about fixing it.
