The SME Community Podcast

Cora Barnes - Customer Relationships; Turning One-Time Buyers into Lifelong Customers

Tipperary Local Enterprise Office & TBF Digital Marketing Agency

In this episode of The SME Community Podcast, Aisling dives into the art of building lasting customer relationships with Cora Barnes, founder and M.D. of 3Q Recruitment Agency. Discover practical strategies to keep your customers coming back, turn them into loyal advocates, and create unforgettable experiences that set your business apart. Whether you're an SME owner or part of a growing team, this episode is packed with actionable insights to help you foster customer loyalty and drive long-term success. Tune in and learn how to turn customer relationships into your secret weapon!


Cora Barnes has over 27 years experience in recruitment with an Executive MBA from Smurfit, a Post Graduate Diploma in HR from DBS, and a BA in Social Science from UCD. She is a resident judge for the Dublin City Local Enterprise Office Female Entrepreneur Award since 2008, a Fellow of the Employment Recruitment Federation, ERF Skillnet & Small Firms Association committee member and a board member and fundraiser for educational and youth initiatives in Dublin and South Africa.  She is also a mentor for the SHONA project for empowering young women.

The Local Enterprise Office Tipperary, along with Enterprise Ireland, provide a wide range of help, incentives, training, and development programmes to entrepreneurs in Tipperary. 



You can reach LEO Tipperary on https://www.localenterprise.ie/tipperary, or get in touch with them at their base in Clonmel, @TipperaryLEO. 


Contact Cora Barnes  - cora@3qrecruitment.ie or https://3qrecruitment.ie/ or on LinkedIn.



You can talk to the TBF Digital Agency production team on Twitter or Instagram @tbfcentral using the #SMECommunityPodcast or at https://thebusinessfairy.ie or https://tbf.ie.


Production Team

LEO Tipperary Team:  

https://www.localenterprise.ie/Tipperary/

Madeline Ryan 

Ita Horan

TBF Production Team:

https://thebusinessfairy.ie

https://tbf.ie

Research & Host  Aisling Hurley 

Sound Engineer Derry Luttrell




The SME Community Podcast Production Team

LEO Tipperary Team:

https://www.localenterprise.ie/Tipperary/

Madeline Ryan

Ita Horan

TBF Production Team:

https://thebusinessfairy.ie

https://tbf.ie

Research & Host Aisling Hurley

Sound Engineer Derry Luttrell