Do you hunger to be a better communicator, especially with the employees who report directly to you? Drawing from my 35+ years of teaching and working one-on-one with individuals to help them develop and strengthen their interpersonal skills, I've heard the stories of how leaders struggle with giving thoughtful feedback, of providing instructions where the outcome is what they expected, of setting boundaries, of knowing how to ask for what they want, of working to strike the balance between doing what was best for the business and being fair to employee requests, of learning to say “no”, and so much more. In this episode, I begin the process of looking at where you need to start as I take you behind the scenes with Zoe and share how she transformed the way her employees and she communicated in their workplace.