Evolving from Data-Rich to AI-First Enterprises: A Masterplan with Shailesh Kumar

Despite years of digital transformation, most enterprises remain stuck in what might be termed a ‘digital slum’: a maze of dashboards, siloed systems and disconnected analytics. They are data-rich but insight-poor, paralysed by complexity and unclear on how to translate their massive data reservoirs into real business value. At a recent India CEO Forum session in Mumbai, Dr Shailesh Kumar, Chief Data Scientist at Reliance Jio, laid out a comprehensive blueprint for becoming an AI-first enterprise, one that goes far beyond use cases and shiny GenAI tools. Such a plan would call for a systemic reimagination of workflows, a deep integration of domain and digital knowledge and a cultural pivot from IT mindsets to AI-centric thinking. Dr Kumar argued that the core issue in AI adoption isn’t technology, but insecurity, rigidity and fragmented systems. True transformation begins with people and culture, and the end goal is clear: interoperability.