Restaurants Reinvented: Putting Growth Back on the Menu
Shining a light on the change-minded Restaurant Leaders behind our favorite brands. Get inspired with innovative brand building, guest engagement, and revenue-driving strategies. Join host Jen Kern, long-time CMO, as she dishes with leading restaurant pros who are elevating their game and careers by staying agile in the face of uncertainty to help their brands shine and prosper.
Restaurants Reinvented: Putting Growth Back on the Menu
The State of Foodservice Technology
Get ready to hear all the juicy data and trends that came out of Technomic's "State of Foodservice Technology" report. Our guest, Richard Shank is the Sr. Principal & VP of Innovation at Technomic and he shares all the leading insights from the report with us.
We focus on three main pillars defining the future of restaurant tech:
1) the kitchen as the nucleus of the restaurant
2) the role of AI/ML - separating hype from reality
3) the evolution of customer loyalty programs
- Richard emphasizes that all systems, from front-of-house to back-of-house, must align with the kitchen for a smooth customer experience.
- Artificial Intelligence (AI) is not just a buzzword; it's a tool that can revolutionize the restaurant industry
- Restaurants need to innovate in the loyalty space, focusing on personalization and strategic rewards to truly engage customers.
Related Episodes:
- The Big POS Reframe
- Here’s What Innovation Looks Like – Amir Hudda, CEO of Qu
- AI Inside & Outside the Four Walls – Phil Crawford, CKE
- Why 2023 is the “Year of Efficiency” for Restaurants
- Technomic: Vital Insights for the Foodservice Industry
Check out Qu's Annual State of Digital for Enterprise QSR & Fast Casual Brands