My Business is Your Business: Podcasts with Louis Feuer - Programs for Building Revenues
Louis Feuer, MA, MSW is a nationally known business educator. dynamic, real and always great business strategies presented in a dynamic format with a bit of humor. From convention presentations, staff meetings keynote presentations, to corporate training, Louis has built a national reputation for excellent and easy to use business growth strategies. He has lectured to thousands of business owners and is a SCORE Platinum workshop presenter.
Louis' programs are dedicated to sales, marketing and customer service issues. Louis can educate and motivate in one dynamic session. He wrote the customer service training materials for American Health Insurance Plans.
He authored the customer service training materials for American Health Insurance Plans and has lectured throughout the US, Canada and Europe. Louis has written hundreds of articles on professional development issues and had a monthly business column for more than 20 years in Home Care Magazine.
Louis can be contacted at 954.838.7504 for scheduling a customer service program for your staff or association zoomed to your gathering on your schedule.
Episodes
45 episodes
The Angry Existing Customer Wants Some Respect
If you ever are more excited about a new customer than you are about the old customers, this program is for you. Louis shares his anger with this podcast audience.
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9:46
Louis' Creative Marketing Strategies
This episode deals with important marketing strategies and how to better understand and meet the needs of your customers. Louis discusses the key reasons customers buy a product or service. Learn some many saving marketing tips and how to impro...
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17:03
SERVICE IS THE ANSWER
This brief podcast presentation is a must listen to for all staff. My message needs to be heard by everyone. The service you provide can generate significant revenues but can also destroy your business. Make this 10 minute presentation re...
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11:03
Don't Let Your Management Skills Destroy Your Business
The role of the manager is complex. Management requires an often challenging exploration of yourself and a careful understanding of those you are considering hiring. This podcast is a conversation with Dovid Azerad, from NextArc, a coach ...
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28:19
Louis Talks with a Financial Advisor about Your Business, Finances and Future
It's all about your business and your money. This episode opens your mind to all of the business financial issues you must address as you plan for your and your business. Everyone wants their business to make money, but there are ways to make m...
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24:07
Save Money, Build Business with 6 Simple Marketing Steps
This program gives you 6 simple marketing tips for those who attend any marketing events in their community. Each step will give you something to think about, share with your business colleagues and to address as you plan for the next yea...
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12:04
Louis Shares Thoughts on What Makes a Business Successful
This program is a conversation about what makes a business successful. Louis brings his own experiences and encourages others to evaluate their own shopping habits. This program is for all staff. it is not about sales strategies, bu...
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12:34
Making the Most of Your Sales Day: Understand Where Your Time Goes
The 7 tips identified in this episode focus on how to carefully plan your sales day. Every day goes quickly for busy sales people but Louis addresses what you need to consider as you plan for a productive and profitable day.Learn ...
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14:44
Understanding the Slow Selling Process
The mind of the buyer is complex. So many thoughts to deal with before making the final buying decision. This short 7 minute program gives you a glimpse into what the buyer or purchaser may be thinking before handing you over cash or their cred...
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8:48
The All Important Return Policy Issues for Winning Over the Customer
When all seems to go well, you are often surprised by the customer wanting to return what they purchased. This may be your first program address the all important return policy for your business. The ten points addressed will provide you ...
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12:29
Pricing the Value of a Customer Call
Most very call is a potential customer on the line or in your store. While you may not close a deal on this first interaction, what you say and how the interaction moves on can determine your revenues. Even if the deal is not closed the c...
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10:39
New Insights for Your Next Sales Presentation
There is always the need for a carefully presented sales presentation. Whether to one person or a small group, there is never a second chance to make that first impression. This episode is a program that should be played often so that in ...
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17:59
Strategies for Selling Products and Always Satisfying Your Customers
This program focuses on 8 points to consider when developing a successful product sales program. Learn how to become an impressive and respected product sales person, know what the customer appreciates knowing about the product and the sale and...
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15:04
Upselling Strategies for Increasing Revenues
The unique program is about a sales strategies used successful by many, many business retailers from Burger King to your local car dealer. Learn how to work with an existing customer as you help them improve the value of the product they are al...
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12:14
Quick Tips for Business Cards
This brief episode is about the most important marketing piece you have - you business card. Listen as I share tips for the best card, what to put on the card, the materials to use and what to include. This is probably the only "business ...
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8:29
2022 Tips for Business Planning and Revenue Growth
As you begin the New Year this new podcast episode will be important as you plan for growing your business in the coming months. Many of the issues Louis addresses are great topics for ongoing staff meetings. There is so much to think abo...
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11:03
Part 2 Selling to Seniors from a Senior (Louis)
This program continues the unique discussion about selling to seniors, - their needs, their thoughts, their requirements and expectations. This is a great program for anyone who sells to a senior or older population. Wonderful for staff t...
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11:03
Louis' Personal Inside Tips for Selling to Seniors as He Talks from His Own Experience
Louis gets personal on this episode of My Business and is Your Business focusing how the 10 basic selling strategies when selling to seniors. Louis, a well-known senior shares what seniors, need, want and appreciate from vendors. This 15 ...
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16:09
Marketing Made Easy: 5 Quick Tips and Strategies for Increasing Revenues
This episode provides you 5 important tips and tasks to increase your revenues. Louis explains the difference between marketing and sales and how the marketing strategy and plan set the stage for making more sales. With close to 40 years ...
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10:45
Customer Service Will Separate You from All the Rest
The issues addressed in this podcast regarding customer service strategies are based upon the book Louis wrote for American Health Insurance Plans. Louis has presented hundreds of seminars, interviewed company owners and managers, reviewe...
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11:05
Valuable Strategies for Upselling: Stop Leaving Money on the Table
Do you want a large fry for 20 cents more? Upselling has generated millions of dollars for companies and it can work for you. Louis helps you understand the value of incorporating upselling strategies in your staff training and buil...
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21:56
Strategies for Negotiation for Increasing Revenues
Most sales and marketing professionals have never attended a program on NEGOTIATION. Make this short course be your first. In 15 minutes you will learn basic negotiation strategies, understand the mind of the negotiator and know when you are he...
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17:00
A Features and Benefits Sales Strategy
Louis talks about selling products with a focus on the impact of talking about features and benefits. He reminds his audience about understanding what the customer is seeking when buying a product, what problem is to be solved and what the cust...
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9:10
Staff Training Strategies for Increasing Revenues
As a manager, supervisor or director, one the key aspects of your work is to ensure you have a productive and educated work team. This program outlines many of the important training issues you should address from orientation, cross train...
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14:16
Make the Customer Comfortable in a Post Pandemic Environment
As you open your business in this post pandemic transition period there are so many issues to consider, but they are all centered upon making customers, families, referral sources and vendors feel comfortable working with your business. <...
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10:40