Contributors

Headshot
Host

Carl Orsbourn

Carl Orsbourn is a global retail executive and board member whose experience spans blue-chip companies (BP-owned ampm), disruptive start-up ventures (Juicer, Kitchen United), and restaurants (Alfa Co). Carl has been recognized as a Power Player by Nations Restaurant News and Business Insider for his thought leadership in supporting restaurants to adapt to the challenges and opportunities offered through digitization, technology, and automation. 

https://www.linkedin.com/in/carlorsbourn/
Headshot
Host

Meredith Sandland

Meredith Sandland has created and driven disruptive growth at both Fortune 100 and start-up companies.  She has spent a decade navigating changing consumer demands and real estate environments for restaurants. 

As Chief Development Officer at Taco Bell, Meredith reignited unit growth after the 2008-2009 recession to build 1000+ Taco Bells and add over $1 billion in sales to the brand. 

As Chief Operating Officer at Kitchen United, Meredith created the business model, raised two rounds of capital, and was the public face of this Google Ventures-backed Ghost Kitchen start-up. 

Over the last three years, Meredith has met with every major restaurant company, food-tech company, real estate company, and VC investor who is exploring the online food revolution.  She is a sought-after speaker and consultant.

https://www.linkedin.com/in/meredith-sandland
Headshot
Co-host

Cijoy Olickal

Cijoy is a lifelong tinkerer that enjoys taking apart machines and systems to see how they work and how they can be improved. His career spans 30 years in technology development and deployment. 15 years of which are in a combination of technology, change management, and operations consulting. For the past 12 years he has been deep in the restaurant technology space with CIO roles and advisory to investors, operatators, and tech companies. He is focusing all of that experince into solving one problem for the restaurant industry today: Labor Costs with GM PILOT, search for GM PILOT to find all their website and linkedin page


https://www.linkedin.com/company/gm-pilot/posts/?feedView=all


https://www.linkedin.com/in/cijoy/

Guest appearance on:

Headshot
Co-host

Olga Lopategui

After 15 years in brand marketing and international franchise marketing at Pizza Hut, KFC, and TGI Fridays, Olga noticed that restaurant chains were getting proficient at collecting customer data, yet the skill of using that data for marketing seemed to be lacking in many organizations.  Restaurant Loyalty Specialists, a boutique loyalty consulting firm, was founded right then.  

We offer expertise in Loyalty and CRM for restaurant chains. The key principle is simple: find out what your guests already like, then give them more of that - at scale - to drive sales. Our clients range from 20 to over 800 locations. We work with any modern loyalty and CRM platforms, although most clients utilize Punchh, Paytronix, or Personica. 

Olga was born in Moscow, Russia, and has lived and worked in Europe, Asia, and the US throughout her career. She holds a Harvard MBA and a Georgetown LLM.

https://www.restaurantloyaltyspecialists.com/