Restaurant Punk
When you work in the restaurant industry, sometimes you just need to cut the s*** and get a little toasted so that you can spill the tea and shake off that saltiness. Simply stated - sometimes you need to flip the f*** out! Cut through the noise and tune in to hear hilarious anecdotes, humbling advice on how to create a hospitality business that doesn't suck, and whatever the hell else we come up with after decades in the industry.
Restaurant Punk
Breaking The Budget With Bread: Customer Complaints For Up-Charging
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Kara Restaurant Group
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From the outside looking in, it often seems like restaurant owners are raking in cash, so it can feel off-putting when establishments charge for things like bread, soda refills, and extra sides of sauce. Any business owner will tell you that this isn’t a get-rich-quick scheme but a necessity in ensuring they don’t go bankrupt by giving away a house and home. Nikos, Nick, and George are discussing restaurant upcharges and answering questions, including:
- Should restaurants provide complimentary bread at the beginning of a meal?
- How has the quality of bread and butter being served at restaurants changed over time?
- Do you charge for drink refills and extra sauce at your restaurant?
- Do chain restaurants that serve free items at every meal hurt independent entrepreneurs?
- Should restaurants charge extra for gluten-free bread?
