Restaurant Punk
When you work in the restaurant industry, sometimes you just need to cut the s*** and get a little toasted so that you can spill the tea and shake off that saltiness. Simply stated - sometimes you need to flip the f*** out! Cut through the noise and tune in to hear hilarious anecdotes, humbling advice on how to create a hospitality business that doesn't suck, and whatever the hell else we come up with after decades in the industry.
Restaurant Punk
Restaurant Repeaters: How To Create Repeat Customers
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Kara Restaurant Group
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Sometimes, you return to a restaurant for the food, while other times, it’s just something about the atmosphere that makes you feel at home. From knowing the owner and having inside jokes with half the staff to being confident that the experience will always be consistent, Peter, Noelle, and George are discussing what creates repeat customers and answering questions, including:
- Does knowing the owner of a restaurant make customers feel special?
- Are you more inclined to frequent a restaurant if it’s geographically close to you?
- How important is food consistency in creating repeat customers?
- Would you ever order scrambled eggs to go?