Restaurant Punk
When you work in the restaurant industry, sometimes you just need to cut the s*** and get a little toasted so that you can spill the tea and shake off that saltiness. Simply stated - sometimes you need to flip the f*** out! Cut through the noise and tune in to hear hilarious anecdotes, humbling advice on how to create a hospitality business that doesn't suck, and whatever the hell else we come up with after decades in the industry.
Restaurant Punk
Sharing Is Caring: How Does Pooling Tips Impact Teamwork in Restaurants?
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Kara Restaurant Group
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Opinions vary greatly on the topic of tipping in restaurant settings, but for business owners and employees in particular, one methodology that can be particularly divisive is pooling gratuities. Nick, Liz, and Noelle are talking about tipping and answering questions, including:
- Do employees work better as a team when they’re sharing tips?
- Are customers better served when a restaurant’s employees are pooling tips?
- Does pooling tips get more complicated in larger venues with spaces for employees to hide?
- How does seniority impact employees’ willingness to pool tips?
