Restaurant Punk
When you work in the restaurant industry, sometimes you just need to cut the s*** and get a little toasted so that you can spill the tea and shake off that saltiness. Simply stated - sometimes you need to flip the f*** out! Cut through the noise and tune in to hear hilarious anecdotes, humbling advice on how to create a hospitality business that doesn't suck, and whatever the hell else we come up with after decades in the industry.
Restaurant Punk
Customers in Crappy Moods: How to Handle Unhappy Restaurant Guests
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Kara Restaurant Group
Everybody makes mistakes...everybody has bad days, but is it ever ok to take them out on your server at a restaurant? Noelle, Peter and George are discussing how customers’ bad moods have impacted their businesses and answering questions, including:
- How can restaurants manage a customer’s bad mood?
- Do bad reviews ruin your day as a business owner?
- Should restaurants respond to online customer reviews?
- Do people know the differences between fresh and boxed pasta?
- Are you old enough to remember Blockbuster?
#restaurantpunk #kararestaurantgroup #blockbuster #movies #mistakes #badmood #customerservice #restaurants #hospitality #smallbusiness #businessowner #grumpy #karen #entrepreneur #reviews #badreview #yelp #tripadvisor
