Restaurant Punk
When you work in the restaurant industry, sometimes you just need to cut the s*** and get a little toasted so that you can spill the tea and shake off that saltiness. Simply stated - sometimes you need to flip the f*** out! Cut through the noise and tune in to hear hilarious anecdotes, humbling advice on how to create a hospitality business that doesn't suck, and whatever the hell else we come up with after decades in the industry.
Restaurant Punk
Guac Costs Extra: When Is It OK For Restaurants to Upcharge?
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Kara Restaurant Group
Audio Player
00:00 | 16:25
Everyone knows Guac costs extra at Chipotle, but at what point do restaurant upcharges take it too far? From drink refills and to-go coffees to complimentary water cups and extra sauces, Nick, Yianni, and Peter discuss the economics of ‘extras’ and answer questions, including:
- How do you feel about restaurant upcharges for extra toppings, sides of sauce, and cups of water?
- Why is boardwalk restaurant service so different from a standalone restaurant?
- Is it acceptable for restaurants to charge for drink refills?
- Does paying extra make you enjoy your meal less?
