Restaurant Punk

Dining Room Divas: How to Manage Prima Donna Personalities in the Workplace

Kara Restaurant Group

A positive company culture is critical to creating an enjoyable customer experience in restaurants, casinos, hotels, and other hospitality-centric venues. So, when one or more employees exhibit Prima donna behavior, how should you handle it as an owner or manager? Peter, Noelle, and George are answering questions, including:

  • How do you define a Prima donna in the workplace?
  • Can you train an employee out of Prima donna tendencies?
  • How long should you tolerate diva behavior in the workplace?
  • Are chefs more likely to exhibit self-important personalities than other restaurant employees?

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