Reservation Roulette: Accepting Walk-Ins and Accommodating Special Requests

How far should you go to accommodate a guest?

This episode of Restaurant Punk dives into the realities and ridiculousness of the hospitality world. Niko, Liz, and Yanni serve up unfiltered opinions on guest entitlement, table reservations, and what really goes down when someone demands “their table.”

💥 Things get heated as the crew breaks down:

·       The myth of “the customer is always right”

·       Walk-ins vs. reservations: who wins?

·       Regulars, entitled guests & when to say no

·       The emotional cost of always being accommodating

·       And of course… the drama of Table 5

Whether you're in the industry or just love hearing the back-of-house truth bombs, this one’s for you.

🎧 LISTEN if you’ve ever worked a dinner rush or asked to speak to a manager while dining out.