Women in Customer Success Podcast
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.
Podcasting since 2020 • 156 episodes
Women in Customer Success Podcast
Latest Episodes
149 - It's Not You, It's Them: The Art of Being Tenacious and Not Giving Up
What does the Renaissance have to do with customer success?More than you think.Caroline Lambie, Manager of Customer Success EMEA at Contentful, joins us to connect Renaissance breakthroughs with today’s AI rush, showing how a creativ...
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Season 5
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Episode 149
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39:45
148 - AI And Empathy In Customer Success
What happens when you move your CS career from London to Dubai and rebuild your playbook from the ground up? We talk about that with Jomilsa Sousa, Customer Success and Account Management consultant & coach, and the Founder of T...
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Season 5
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Episode 148
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33:34
[WiCS PowerUp Masterclass S2:E4] The Future of CS: Biggest Takeaways from Pulse Europe
What's Next for Customer Success in 2026? That’s the question we’re answering today.Welcome back to another PowerUp Masterclass in partnership with our friends at Gainsight where we’re going beyond the Pulse Europe conference recap and i...
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36:51
147 - From Languages to Ops Leadership: Emily Nguema on Ambiguity, Influence & Growth
Sometimes the fastest way to grow your influence isn’t chasing a bigger title, it’s expanding your understanding of how the business actually works.In this episode, we sit down with Emily Nguema, Senior Manager, Commercial Operatio...
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Season 5
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Episode 147
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31:33
146 - From Intern At 40 To CS Leader with Adi Aloni
What if the smartest move in your forties is starting over as an intern? In this episode, we sit down with Adi Aloni, Customer Success Leader, to unpack a rare kind of career resilience: going from an established career, to taking a...
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Season 5
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Episode 146
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33:42