Deep Learning with PolyAI
PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.
Deep Learning with PolyAI
Latest Episodes
What happens if your AI agents get 1% better every day?
An agent that gets better every day compounds into a very different agent within months. That's the idea behind Wren, PolyAI's new release: an agent whose job is to make your other agents better. Some of what it finds is a small refinement, som...
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Who's coordinating your army of AI agents?
Companies are pouring money into AI, but not everyone is getting the returns. Ian Jacobs, VP and Lead Analyst at Opus Research, thinks he knows why. In this episode, your host Nikola Mrkšić sits down with Ian to work through two ideas from his ...
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Why should CX leaders care about MCP?
When PolyAI built its Builder MCP, one client helped shape it: Vixxo Facility Solutions, one of the largest facilities providers in the US. In this episode, guest host Damian Sasso talks with Vixxo's CTO Derek Neighbors and VP of IT Bobby Hunni...
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