Deep Learning with PolyAI
PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.
Deep Learning with PolyAI
Latest Episodes
Is word error rate just a vanity metric?
Voice AI vendors love to quote word error rate, usually somewhere around 2 to 3%, as proof their system understands customers. Oliver Shoulson, Agent Design & Engineering Lead at PolyAI, thinks it's one of the most misleading numbers in the...
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Is AI the end of large engineering teams?
Engineering teams are shrinking. But is that a crisis or an upgrade?In this episode of Deep Learning with PolyAI, Nikola Mrkšić sits down with Helen Greul, PolyAI's new SVP of Engineering, to explore what AI is doing to the shape of tech...
Can you build a custom AI agent in 10 minutes?
Ten minutes to a working AI agent, tested and ready to deploy.In this episode of Deep Learning with PolyAI, Frank Ferro sits down with Ruari Phipps, Senior Forward Deployed AI Engineer at PolyAI, for a live demo of the Agent Development ...
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