Compassion Chats with Author Susan A Marshall
Bringing resources to caregivers dealing with Alzheimer's disease and dementia and welcoming all who are tasked with caring for loved ones with prolonged diseases.
Susan A. Marshall is an author, speaker, and Founder of Backbone Institute, LLC, a private practice dedicated to improving competence, confidence and effective risk-taking. She has been assisting leaders in public and private sector industry, non-profit agencies, and public education for nearly 35 years. In recognition of her work in the local business community, she has been recognized as a recipient of the 2019 Don Richards Leadership Award through the Waukesha County Business Alliance and is currently being featured in The National Digest.
Her corporate and consulting experience includes work with Fortune 100 companies including GM, Apple, Archer Daniels Midland and Best Buy as well as a wide variety of private enterprises and non-profits such as New York City Leadership Academy and Boys & Girls Clubs of America.
Compassion Chats with Author Susan A Marshall
Debby Deutsch BCPA, Founder/CEO of Patient Care Partners, LLC
Debby Deutsch BCPA holds a Graduate Certificate in Consumer Health Advocacy – UW Madison, and Board Certification from the Patient Advocate Certification Board. She is the Founder/CEO of Patient Care Partners, LLC, a private patient advocacy firm serving Madison WI and beyond since 2016.
“My team and I work exclusively on behalf of our patients and families,” notes Debby. “We are not part of any healthcare system, health insurer or care facility. As an independent third party, we help patients and families navigate complicated healthcare and insurance networks. We help with medical billing issues, care coordination and patient navigation from a nursing, case management and medical billing advocacy perspective. We bring a collective wealth of experience to our clients in solving complex problems.
“Two very usual clients for my team include proactive seniors who want to get their ducks in a row for aging in place. They realize that they will be bringing services to their home as needed and they want help coordinating that, and possibly understanding evolving changes in their own health needs. We also work very often with adult kids who are struggling with the emotions and the hard work needs in understanding and managing their parents or other’s healthcare needs. We are poised to help, and we are honored to work with our patients, families and community partners.”