Compassion Chats with Author Susan A Marshall
Bringing resources to caregivers dealing with Alzheimer's disease and dementia and welcoming all who are tasked with caring for loved ones with prolonged diseases.
Susan A. Marshall is an author, speaker, and Founder of Backbone Institute, LLC, a private practice dedicated to improving competence, confidence and effective risk-taking. She has been assisting leaders in public and private sector industry, non-profit agencies, and public education for nearly 35 years. In recognition of her work in the local business community, she has been recognized as a recipient of the 2019 Don Richards Leadership Award through the Waukesha County Business Alliance and is currently being featured in The National Digest.
Her corporate and consulting experience includes work with Fortune 100 companies including GM, Apple, Archer Daniels Midland and Best Buy as well as a wide variety of private enterprises and non-profits such as New York City Leadership Academy and Boys & Girls Clubs of America.
Compassion Chats with Author Susan A Marshall
Jeff Kersten, Agency Liaison for the Bureau of Consumer Protection
Jeff Kersten is the Agency Liaison for the Bureau of Consumer Protection within the Wisconsin Department of Agriculture, Trade and Consumer Protection. As the Agency Liaison, Jeff travels around the state to educate the public, businesses and law enforcement on privacy protection, data security, identity theft, and other areas of consumer protection. Jeff has over 12 years of experience as a police officer and is a prior Consumer Protection Investigator for the Bureau of Consumer Protection. The Wisconsin Bureau of Consumer Protection will discuss the details of common scams, the warning signs of a scam, and what to do if you or someone you know falls victim to a scam or fraud. Helpful factsheets from The Bureau of Consumer Protection will be available.
As Wisconsin’s lead agency for consumer protection, the Bureau of Consumer Protection at the Wisconsin Department of Agriculture Trade and Consumer Protection, provides information and education, mediates complaints, investigates cases, and takes enforcement actions to fight fraudulent and deceptive practices that harm consumers and honest businesses.
This episode was converted from the original Compassion Chats video library where Jeff shared a slide presentation. You can view the video form of his presentation here: https://susanamarshall.com/jeff-kersten/