QSR Uncut
QSR Uncut is a podcast from the editors of QSR magazine—the leading publication for foodservice owners and operators—that discusses the current state and future of the fast-food restaurant industry. Made for restaurant executives, entrepreneurs, consumers, and leaders, each episode candidly shares expert advice from some of the industry's most insightful leaders.
QSR Uncut
Latest Episodes
Can AI Make You a Better Leader? with Chick-fil-A Owner-Operator Jon Harmeling
Chick-fil-A owner-operator Jon Harmeling, a former West Point instructor in systems engineering, joins QSR Uncut to chat about his journey with the category leader, but also to break down how he’s developed 10 AI systems that run inside his sto...
The Rise of AI and Location Intelligence in QSR, with Gladys Kong
Gladys Kong, CEO of Azira, joins QSR Uncut this week to break down some rising technologies and how restaurant brands can better understand their customers, optimize operations, and compete in a market where consumer behavior is quickly changin...
Cinnabon Makes a Big Beverage Move, with Chief Brand Officer Urvi Patel
One of the country’s most-iconic treat chains recently rolled out Seattle’s Best Coffee as it looks to compete more aggressively for high-frequency beverage occasions and evolve beyond traditional indulgence moments. We’ll explore what that mea...
QSR Tech and Drive-Thru Expectations: What Do Customers Really Want?
Andy Grindstaff, Director, Enterprise Restaurant Product, Global Payments, joins QSR Uncut this week for a wide-ranging discussion as we roll around the tech landscape. Let's talk AI. Drive-thru (does speed matter as much as it used to?). How c...
Welcome to Moe’s! … for Late-Night? With Chief Brand Officer Mike Smith
Moe’s Southwest Grill is in the midst of a new, three-part strategy to drive incremental gains. It includes extended hours to serve unmet demand, a Gen Z menu play, a deeper dive into delivery, and more as the category icon readies for what’s n...
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