Help › Troubleshooting
Episode Processing Time
When you upload an episode to Buzzsprout, the episode will go through processing before it is available. During processing, Buzzsprout is optimizing your file.
Depending on your file size and how busy we are, processing times can vary. Usually, audio files are processed in under 15 minutes, and video files are processed within thirty minutes.
Depending on your file size and how busy we are, processing times can vary. Usually, audio files are processed in under 15 minutes, and video files are processed within thirty minutes.
You’ll receive an email as soon as the file has finished processing. If you don’t see it processed within thirty minutes, shoot us an email, and we'll look into it for you.
Next Steps:
- Check this article about Supported File Types.
- For tips on uploading, check out Uploading Best Practices!
- If you're having trouble uploading an episode, we'll troubleshoot Common Uploading Problems and how to fix them.
Any questions?
We're ready to help! Reach out to us at support@buzzsprout.com.