The Site Shed
The Site Shed is a global podcast for tradies and trade-based business owners, designed to educate and inform around the topics that matter most in running a business.
Hosted by former plumber and digital agency owner Matt Jones, the podcast covers real-world conversations on apprenticeships, marketing, systems, technology, hiring, leadership, and more â all tailored to the trades.
Each episode features practical insights, honest lessons, and expert guests from across the industry. Whether you're a plumber, builder, electrician, landscaper, or any hands-on business owner, you'll find ideas and experiences you can apply straight away.
If you're ready to work smarter, not harder, The Site Shed offers tools, ideas, and perspectives to help your business move forward.
The Site Shed
Creating a Company Sales Culture | ft. Joe Crisara | Ep.431
đ Want to grow your trade business but struggle with sales? Learn the secrets to building a strong sales culture, improving your marketing, and creating client loyalty programs that keep customers coming back!
Watch the video version of this podcast at https://youtu.be/wyLzaMiRrfQ
Discussion Points:
00:00 Resources, training available; sales culture, client loyalty.
05:32 Genuine values are crucial, not clichĂŠd phrases.
07:40 Marketing highlights brand interaction and community benefits.
11:04 Leadership: Marketing, sales lead; operations execute.
14:58 Technical skills don't include business acumen.
19:05 Explain user benefits; emphasize people-centric storytelling.
21:44 Most lack solid sales processes in businesses.
23:51 Assumptions limit opportunities; offer choices instead.
27:42 Emphasise roles aligning with personal strengths.
32:40 Ensure standardized work and communication training company-wide.
35:48 Companies hesitate firing untrained employees due to guilt.
36:56 Lack of training causes unproductive employees.
40:28 Mandatory training is essential; compliance over consensus.
44:57 Schedule, train, record, and archive for convenience.
47:07 Implement feedback and questions; check show notes.
Resources:
- Get a copy of Joeâs best selling book at https://book.servicemvp.com
- Visit Service MVP website at: www.servicemvp.com
- Get in touch with Joe at joe@servicemvp.com
Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Donât get left behindâexplore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today!
đ Check This Out:
Thinking about adding AI to your trade business? Discover whatâs possible with TradieHub.net
đ˛ Stay Connected:
- Facebook: The Site Shed
- Instagram: @thesiteshed
- LinkedIn: The Site Shed
- Website: thesiteshed.com
- Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed
â Enjoyed This Episode? Leave us a review here!
