
The Site Shed
The Site Shed is a global podcast for tradies and trade-based business owners, designed to educate and inform around the topics that matter most in running a business.
Hosted by former plumber and digital agency owner Matt Jones, the podcast covers real-world conversations on apprenticeships, marketing, systems, technology, hiring, leadership, and more — all tailored to the trades.
Each episode features practical insights, honest lessons, and expert guests from across the industry. Whether you're a plumber, builder, electrician, landscaper, or any hands-on business owner, you'll find ideas and experiences you can apply straight away.
If you're ready to work smarter, not harder, The Site Shed offers tools, ideas, and perspectives to help your business move forward.
The Site Shed
Scotty Irwin's Journey of Building a Home Services Empire | ft. Scotty Irwin | Ep.439
In this episode of The Site Shed podcast, we're thrilled to welcome Scotty Irwin, a seasoned entrepreneur and expert in business acquisitions and growth, as he shares his incredible journey in building the Network Plumbing empire. Scotty takes us through his humble beginnings, where survival was the driving force, to steering a multi-million-dollar enterprise today. He opens up about the key decisions and strategies behind successfully navigating challenges like the 2007/2008 financial crisis and offers valuable insights into the importance of cultivating a strong company culture, the impact of strategic education, and onboarding for team retention. Additionally, Scotty discusses how his approach has allowed Network Plumbing to thrive amidst industry shifts and market demands. Whether you're a seasoned business owner or just starting out, Scotty's experience offers a wealth of knowledge and inspiration. Join us as we delve into the story of a business pioneer and get ready for a masterclass in growth and resilience in the trade space.
Watch the video version of this podcast at https://youtu.be/mLQJNjpR1v8
00:00 "Upcoming Service Titan Event"
03:17 Plumber's Journey and Mindset Insights
08:17 Survival Instincts in Business
09:42 "Optimize Existing Leads First"
15:22 "Showcasing Career Path Opportunities"
17:59 Scaling Business: When to Add HR?
21:37 Training Beyond the Basics
23:28 "Tidiness Reflects Personal Value"
25:44 Training Gaps in Business Acquisitions
29:52 Improving Air Comm Installation Practices
32:39 Sales Ethics Challenges
38:49 "Sid Sidcoaster: Listen and Learn"
39:51 "Business Insights with Scotty"
Resources:
- FB: https://web.facebook.com/networkplumbing
- IG: https://www.instagram.com/networktradies_/
- LinkedIn: https://au.linkedin.com/in/scott-irwin
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