The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com
Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.
Episodes
333 episodes
Community and Custard: The Rita's Expansion
00:00 Introduction to Rita's and Lawrence's Background02:54 The Unique Offerings of Rita's05:35 Signature Flavors and Product Quality08:50 Innovative Location Strategies for Growth11:23 Franchisee Success and Sales Growth14:...
Navigating the $150 Billion Delivery Market with Loop AI
00:00 Introduction and Guest Background06:36 What is Loop AI?09:07 The Necessity of Delivery in Restaurants15:32 How Loop AI Helps Restaurants Optimize Delivery21:37 Data-Driven Decision Making with Loop AI31:31 The Future o...
Revolutionizing Restaurant Costs with AI Solutions
00:00 Introduction to Cost Reduction in Restaurants03:02 Understanding Spend Management and AI Solutions05:39 The Importance of Anomaly Detection in Cost Savings08:32 Overcoming Common Objections in Cost Management11:20 Identify...
Unlocking Customer Insights in Restaurants
00:00 Introduction to Identity Resolution in Restaurants01:22 The Journey to Data-Driven Marketing03:26 Challenges in Capturing Customer Data05:16 Understanding the Identity Graph07:51 The Importance of Customer Insights10:5...
How Detroit-Style Pizza Grew from a Trailer to 25 Locations in Just Seven Years
In this episode, Jeremy Julian sits down with Kiplen Welsh, President of Via 313, to explore the incredible journey of building a rapidly expanding restaurant brand rooted in Detroit-style pizza. They discuss strategic growth, innovative menu d...
Navigating Tech Debt in the Restaurant Industry
00:00 Introduction to Restaurant Technology and Ken's Background03:39 Understanding Winbrands and Its Evolution07:55 Commonalities Across Industries: Insights from IT12:37 Navigating Change Management in IT16:30 Addressing Shado...
The Future of Authentic Marketing in Restaurants
00:00 Introduction to Scale Social AI03:20 The Birth of Scale Social AI05:50 Authenticity in Marketing09:33 AI in Content Creation12:28 Data-Driven Marketing Strategies17:46 User Experience and Content Quality19:50 Lever...
Revolutionizing Retail: Linga's Unified Platform
00:00:15 Introduction to the Episode00:00:24 Guest Introduction: Hardy Singh00:00:42 Linga's Unified Platform00:02:32 Hardy's Role at Linga00:05:28 Linga's Mission and Expansion00:07:20 Linga's POS Platform00:14:00 Retai...
The Future of Restaurant Technology: Insights from Livelytics
00:00 Introduction to Restaurant Technology and Data Intelligence02:57 The Challenges of Fragmented Restaurant Data05:36 The Role of AI in Restaurant Management08:31 Real-World Applications of Livelytics11:17 Leading vs. Lagging...
Top 10 Restaurant Technology Episodes of 2025: Insights and Innovations
In this episode, we highlight the top 10 most loved and impactful episodes of 2025, based on both personal enjoyment and audience engagement on YouTube and audio podcasts. Featuring industry experts and groundbreaking companies, we discuss tech...
"From Legacy to Innovation: The Pizza Inn Story"
In this episode, Jeremy Julian and Yvonne Lara discuss Pizza Inn's innovative marketing strategies and community engagement efforts. They explore how the brand has revitalized its image through local ownership and creative campaigns, such as th...
Harnessing Technology and Marketing for Explosive Growth: The Hothead Burritos Story
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Peter Wiley, co-founder and marketing IT mastermind behind Hothead Burritos. They discuss the company's innovative use of technology and marketing strategi...
Building a Coffee Empire: The Success Story of Mokas Coffee and Eatery
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Jason Ingermanson, the founder of Mokas Coffee and Eatery. Jason shares his entrepreneurial journey from starting a $30,000 coffee shop in a Kansas mall to...
Scaling Success in the Restaurant Franchise World with Paul Tran
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian converses with Paul Tran, a seasoned entrepreneur and franchise expert. With a 20-year journey in the restaurant industry, Paul shares his story of turning a student ...
Unlocking Hidden Revenue in Restaurants: A Conversation with Geoffrey Toffetti of FPG
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Geoffrey Toffetti, CEO of Frontline Performance Group (FPG), to discuss how restaurateurs can unlock hidden revenue, improve staff performance, and elevate g...
Innovations and Growth Strategy in Fast Casual: Featuring Jason Morgan of Original ChopShop
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Jason Morgan, the CEO of Original ChopShop, to discuss the brand's unique fast casual offerings and growth strategy. Jason shares his journey from accounting...
Revolutionizing Digital Signage with Eli Chmouni of Neon
In this episode of the Restaurant Technology Guides podcast, Jeremy Julian discusses the transformative journey of digital signage with Eli Chmouni, CEO of Neon. Eli shares his unique path to founding Neon, a company that simplifies digital sig...
Building Restaurant Empires with Scott Taylor: From Law School Dropout to Industry Leader
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian sits down with Scott Taylor, CEO of R&R Brands. Scott shares his fascinating journey from being a law school dropout to becoming a successful restaurateur. He pro...
Transforming Restaurant Operations with Smart Energy Management: Insights from Powerhouse Dynamics
In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts Jay Fiske, President of Powerhouse Dynamics. They discuss the impact of smart energy management on restaurant operations, with insights on how IoT and AI technology ...
Revolutionizing Restaurant Operations with AI-Powered Video Analytics
In this episode of the Restaurant Technology Guys podcast, Jeremy Julian sits down with Brock Weeks, CEO of Savvy, to discuss groundbreaking AI video analytics transforming multi-site restaurant operations. Brock explains how Savvy helps brands...
Unlocking Restaurant Profitability with Chip Klose
In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian dives into the intricacies of restaurant profitability with special guest Chip Klose, a bestselling author and host of the Restaurant Strategy Podcast. Chip shares ...
Empowering Restaurants with Foodini: A Deep Dive into Allergen and Dietary Management
In this episode of Restaurant Technology Guides podcast, host Jeremy Julian sits down with Dylan and Erica, co-founders of Foodini, a groundbreaking tech solution aimed at addressing food allergies, dietary needs, and ingredient transparency in...
Unlocking Restaurant Growth with Newk's Eatery CEO Frank Paci
In this episode of the Restaurant Technology Guides podcast, Jeremy Julian, Chief Revenue Officer at CBS Northstar, interviews Frank Paci, CEO of Newk's Eatery. Frank shares insights from his extensive career in the restaurant industry, detaili...
Scaling Salad House: Technology, Operations, and Lessons Learned
In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with Jarrod Bravo from Salad House. They discuss how Jarrod navigated the growth of Salad House from a single pizza restaurant to a prominent salad-focused b...
Transforming Restaurant Operations with Rocket Box: A Deep Dive with Ross
In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts Ross, the founder of Rocket Box, a company that revolutionizes third-party delivery and kitchen synchronization. Ross shares his inspiring journey from running a fam...