Episode 15: Jimmy Niwa | Japanese BBQ and the Restaurant Business

Jimmy wrote the Foreword for Lee's new book. Listen in for some great talk about business, friendship, and a great helicopter ride together. Jimmy owns Niwa Japanese BBQ in Deep Ellum. It is the premier spot for Japanese specialties in Dallas, TX!

Summary: This episode features a podcast-style conversation between the host (Lee Wells), and his guest (Jimmy Niwa). The two discuss their experiences in the restaurant business, including their unique introductions to each other, the challenges they face, their marketing strategies, and the cultural differences they encounter. A significant portion of their discussion revolves around their approaches to reviews and customer service, as well as their distinct culinary offerings. Both also reflect on the necessary skills for success in the restaurant industry, while contemplating the future of their respective businesses.