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The CU2.0 Podcast
This podcast explores contemporary, critical thinking and issues impacting the nation's credit unions. What do they need to be doing to not just survive but prosper?
Episodes
519 episodes
CU 2.0 Podcast Episode 415 O2 Consulting Group's Bonnie Ortiz on Really Putting AI to Work in Your Credit Union
The headline on the CUInsight story grabbed my attention: AI for credit unions: Making “people-first” work even bette...
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CU 2.0 Podcast Kirk Drake's New CUSO Bringing AI to Credit Unions
What do we do next?That’s a question heard in most credit union executive suites and boardrooms and what it is focused on is AI.Artificial intelligence suddenly has become the tech that matte...
CU 2.0 Podcast Episode 414 Student Choice CUSO Introduces Employer Choice Small Dollar Loans for Employees
The Student Choice CUSO, built around student loans, is expanding and now has introduced a program that will enable credit unions to issue small dollar, emergency loans to members with no credit check.These are not p...
CU 2.0 Podcast Episode 413 Making Video Magic with Storyfi, the New CUSO of the Year
Meet Storyfi - the NACUSO New CUSO of the Year for 2026. When I saw the press release I had to get
CU 2.0 Podcast Newsflash: Is Now the Time for the Safe Banking Act to Become Law
Is the country finally ready for a safe banking act that in effect legalizes cannabis businesses at the federal level?In recent years multiple bills doing essentially that were passed by the House of Representatives ...
CU 2.0 Podcast Episode 412 Jack Henry and SELCO on Fraud Trends You Need to Know Today
Title this show everything you need to know about fraud today but have been afraid to ask.Start with this: Fraud is big and getting bigger.That is the worrisome message delivered by Rene Pere...
CU 2.0 Podcast Episode 411 Travis Credit Union CEO Kevin Miller on Why Bankers Make Good CU CEOs
Can a banker successfully transition into a senior role in a credit union? Can a credit union deploy a financial wellness initiative that also works as a competitive edge in marketing?K...
CU 2.0 Podcast Episode 410 The Credit Union of the Future Meets AI - BoxD CEO Nenuca Syquia Explains
Two threads run through this show: the human impacts of AI and the credit union of the future.Ultimately the threads are connected. If a credit union is its people, what is it when AI does an increasing amount ...
CU 2.0 Podcast Episode 409 Instant Payments Have Come to Smaller Credit Unions
When will instant payments come to smaller credit unions?Perhaps the better question is: Will instant payments ever come to smaller credit unions?On the show are Bob West, CEO of C...
CU 2.0 Podcast Episode 408 Raisin's Alastair Wood Brings High Yield Savings Accounts to Credit Unions
How does a lawyer - by education and employment history - become a top executive at fintechs? Good question. But here’s another one: how can a fintech help credit unions win members for savings accounts p...
CU 2.0 Podcast Episode Joshua Evans on AI and Credit Unions: Are You Losing Your Human Touch?
Can a credit union be a credit union without human employees?Are credit unions, in the age of AI, at risk of losing the humanity that distinguishes them?In this provocative episode, keynote s...
CU 2.0 Podcast Episode 406 Summit CU's James Grenon on Careful vs Courage
Careful or courageous?Which are you?James Grenon, vice president of administration at Summit Credit Union, a mid-sized institution in North Carolina, raised exactly that question in a recent ...
CU 2.0 Podcast Episode 407 Hanscom FCU CEO Peter Rice on His New Book About Walking the Camino and Leadership
Come join Peter Rice, CEO of $2.3 billion Hanscom Federal Credit Union, on a walk. A Long walk. 70+ miles. On the Camino de Santiago in Spain and Portugal.Rice did that walk three times for his book...
CU 2.0 Podcast Episode 405 Cary Strange on PayOnward's Plan to Revolutionize Payments
Can bill pay be revived at credit unions?You may remember, perhaps a generation ago, when bill pay was revered by financial institutions because it was viewed as creating stickier members who, having inputted a dozen...
CU 2.0 Podcast John Crews Nominated to Head the NCUA Board: The Story Inside the Beltway
The NCUA looks to be getting a new board chair: John Crews, a longtime Washington DC hand and currently Deputy Assistant Secretary at the Treasury Department. ...
CU 2.0 Podcast Episode 404 Mark Brantley the CUEvangelist Spreading the Good Word
How could I not talk with the CUEvangelist who sees his calling as “Spreading the Good News About CUs!”My interest in the CUEvangelist was triggered by a provocative
CU 2.0 Podcast Episode 403 ELGA Credit Union and Vertice AI Explain How to Make Smarter, Targeted Loan Offers
Wouldn’t you like to make more - and more profitable - auto loans? Just about every credit union would say a loud yes and that is why this episode is a must listen. On the show is Zach Eychaner, the VP of Digital Experience at ELGA Cre...
CU 2.0 Podcast Episode 402 Amanda Wick on Stablecoin and the New World Financial Order
Amanda Wick is a name to know when talking about things crypto. A onetime US government prosecutor, Wick specialized in crypto currencies and money laundering. Later sh...
CU 2.0 Podcast Episode 401 One Washington Financial and ALM Company Delfi
Asset liability management - ALM as it’s known - can be fun, good for a credit union’s balance sheet and, dare we say it, sexy.On the show is Daniel Ahn, CEO of Delfi...
CU 2.0 Podcast Episode 400 Is Remynt the New, Kinder - and Effective! - Debt Collection Tool
Do you want to talk about bad debts and collections and…what’s that, you’d rather discuss athlete’s foot and gyms?Listen up: on the show today is Gwyneth Bo...
CU 2.0 Podcast Episode 399 First Source CU and Appli On Calculators That Are Magic and Boost Loan Originations
It’s time to talk about something really, truly exciting in credit union land.How about online/mobile calculators?Calculators!Yes, I hear those derive laughs but list...
CU 2.0 Podcast Episode Episode 398 Jack Henry's Lee Wetherington on Gen Z, AI and More
What do you know about Gen Z?That just may be the critical question confronting credit unions today and that’s because, age 13 to 29, Gen Z is increasingly the focus of fintechs, neo banks and non banks who all want ...
CU 2.0 Podcast Episode 397 Union Credit's Dave Buerger on Consumer Confidence - and How to Strengthen It
The CUInsight headline caught my eye: “Why credit unions must step up as financial stabilizers to rebuild consumer confidence.” The
CU 2.0 Podcast InTouch Credit Union Adopts Eltropy's Agentic AI - CEO Kent Lugrand Tells Why
Agentic AI. Google’s Gemini explains what this means: “Agentic AI represents a shift from AI that simply 'talks' to AI that 'does.' While previous iterations of AI were primarily reactive—answering questions or generating text when prompted—...