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The CU2.0 Podcast
This podcast explores contemporary, critical thinking and issues impacting the nation's credit unions. What do they need to be doing to not just survive but prosper?
Episodes
503 episodes
CU 2.0 Podcast Episode 403 ELGA Credit Union and Vertice AI Explain How to Make Smarter, Targeted Loan Offers
Wouldn’t you like to make more - and more profitable - auto loans? Just about every credit union would say a loud yes and that is why this episode is a must listen. On the show is Zach Eychaner, the VP of Digital Experience at ELGA Cre...
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CU 2.0 Podcast Episode 402 Amanda Wick on Stablecoin and the New World Financial Order
Amanda Wick is a name to know when talking about things crypto. A onetime US government prosecutor, Wick specialized in crypto currencies and money laundering. Later sh...
CU 2.0 Podcast Episode 401 One Washington Financial and ALM Company Delfi
Asset liability management - ALM as it’s known - can be fun, good for a credit union’s balance sheet and, dare we say it, sexy.On the show is Daniel Ahn, CEO of Delfi...
CU 2.0 Podcast Episode 400 Is Remynt the New, Kinder - and Effective! - Debt Collection Tool
Do you want to talk about bad debts and collections and…what’s that, you’d rather discuss athlete’s foot and gyms?Listen up: on the show today is Gwyneth Bo...
CU 2.0 Podcast Episode 399 First Source CU and Appli On Calculators That Are Magic and Boost Loan Originations
It’s time to talk about something really, truly exciting in credit union land.How about online/mobile calculators?Calculators!Yes, I hear those derive laughs but list...
CU 2.0 Podcast Episode Episode 398 Jack Henry's Lee Wetherington on Gen Z, AI and More
What do you know about Gen Z?That just may be the critical question confronting credit unions today and that’s because, age 13 to 29, Gen Z is increasingly the focus of fintechs, neo banks and non banks who all want ...
CU 2.0 Podcast Episode 397 Union Credit's Dave Buerger on Consumer Confidence - and How to Strengthen It
The CUInsight headline caught my eye: “Why credit unions must step up as financial stabilizers to rebuild consumer confidence.” The
CU 2.0 Podcast InTouch Credit Union Adopts Eltropy's Agentic AI - CEO Kent Lugrand Tells Why
Agentic AI. Google’s Gemini explains what this means: “Agentic AI represents a shift from AI that simply 'talks' to AI that 'does.' While previous iterations of AI were primarily reactive—answering questions or generating text when prompted—...
CU 2.0 Podcast Episode 396 First Entertainment CU CEO Stephen Owen on the Birth of CineFi
And First Entertainment Credit Union Begat CineFi.Say what?First Entertainmen...
CU 2.0 Podcast Episode 395 Curql and Stablecore On Why Now Is the Time for CUs to Embrace Digital Assets
In mid February, Curql, the collective of 160+ credit unions, announced its first blockchain investment into Stablecore, a company that provides digital asset infrastructure for credit unions.Literally hundreds of bi...
CU 2.0 Podcast Episode 394 CORA Loyalty's Beth McCoy on What Loyalty Means in 2026
Are you still relying on product based rewards for members?Meet the new tool on the block: relationship building.A trigger is that interchange rates are under attack and, for many financial i...
CU 2.0 Podcast Episode 393 DeepTarget's Preetha Pulusani on Puttinhg CU Member Data to Work
Fact: credit unions have lots of data about their members. Everything from home address to their liquidity. Fact: credit unions, most of them, are woefully inept at mining this data to better serve those member...
CU2.0 Podcast Prizeout's David Metz and United Financial's Sarah Vasey on Credit Card Rewards That Work
Just when I thought credit card rewards initiatives were on the chopping block, here comes David Metz and Priizeout with an innovative twist on credit card rewards and it’s one that alrea...
CU 2.0 Podcast Episode 392 Lamont Black on the Credit Union of the Future - with AI and Stablecoins
Do credit unions have a future? And if so what?Meet Lamont Black, a Filene Fellow - Credit Union of the Future.Spoiler alert: Black is optimistic about the future of credit unions.<...
CU 2.0 Podcast Episode 391 White Clay's Mac Thompson on Human Centered Digital Strategies for Credit Unions
Only about one third of your members feel understood by you - that’s the harsh fact that emerges from a member experience
CU 2.0 Podcast Episode 390 Glia's Andrea Argueta on AI and Your Credit Union
Today Andrea Argueta is director of financial institution advisory at Glia, a company that focuses on providing credit unions and banks digital customer service tools and nowadays that means AI. So this show’s focus is on the practical...
CU 2.0 Podcast Episode 389 Alloy's Sara Seguin on the State of Fraud in 2026
Fraud is up, a lot, at credit unions, according to the Alloy 2026 State of Fraud Report, says
CU 2.0 Podcast Episode 388 One Nevada's Steve O'Donnell Inside the Mind of a CEO
What a ride Steve O’Donnell has had at One Nevada Credit Union, a $1.5 billion institution where he started as a teller some 22 years ago and in
CU 2.0 Podcast Episode 387 Safe Harbor's Terry Mendez on Cannabis Banking Now
Safe Harbor, the Golden CO based cannabis banking pioneer, is alive and growing and that’s the message of today’s guest Terry Mendez
CU 2.0 Podcast Episode 386 Sogolytics' Melissa Krut on the Generation Barrier Between Credit Unions and Younger Potential Members
The Credit Union Generation Barrier.On the show today is Melissa Krut, VP of Success at Sogolytics, a Herndon Virginia based firm that focuses on data dr...
CU 2.0 Podcast Episode 385 Inside the Mind of Ascend CU's CIO Rik Reitmaier
Rik Reitmaier is CIO at Tennessee based Ascend Federal Credit Union, with $4.4 billion in assets and 245,000. That puts Ascend in the nation’s
CU 2.0 Podcast Episode 384 Starlight Is Now a CUSO Backed by One Washington Financial
I fancy myself something of a minor expert on Medicare and often have advised friends who are approaching 65 about their best options. Until a man I know approached me and asked for my advice. He added he was dually qualified for...
CU 2.0 Podcast Episode 383 MBFS's Mark Ritter on Member Business Lending Now
Mark Ritter, CEO of Member Business Financial Services, a Pennsylvania based CUSO, estimates that about 800 US credit unions do member business lending, meaning that perhaps 3700 don’t....
CU 2.0 Podcast Episode 382 Cotribute and CPM Federal Credit Union on Digital Account Onboarding
It’s typically the first in depth contact a non member has with a credit union and that non member, increasingly, is seeking to open a new account online.Good luck with that.The brutal fact i...
CU 2.0 Podcast Episode 381 West Community Credit Union's Josh Rodriguez on Getting Creative
The conversation with West Community Credit Union’s Josh Rodriguez started in Ashland OR at the CU 2.0/ Room (39) a event in late September and in this podcast it picks up again.Fodder for the show came in the form o...