In the Loupe
In the Loupe is a weekly podcast hosted by Punchmark, the Jewelry Industry's favorite website provider. Each week's episode is focused around the explanation and advocacy of important E-Commerce topics and why every jeweler needs to be focused on their online presence now more than ever.
Podcasting since 2020 • 268 episodes
In the Loupe
Latest Episodes
How to Secure the Same Day Yes ft. Caratwise
Michael talks with David Berdugo, CEO of Caratwise, about why custom jewelry sales break down when momentum stalls and how better UX helps independent jewelers give confident answers fast. We dig into transparency, real-time design, and the rin...
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Season 7
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Episode 9
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35:25
Proactive by Design: How Punchmark Is Reshaping Online Jewelry Retail
We check in with Ross Cockerham about Punchmark’s sprint into faster payments, a rebuilt Vendor Marketing Library, and a shift to a proactive client strategy. Along the way we talk AEO, rising AoVs, and why human support still drives the bigges...
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Season 7
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Episode 8
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55:36
Four Stories That Reframe Jewelry & Luxury Business
Mike talks through four topics not about jewelry that he has been paying attention to that can help reframe the jewelry conversation in a new and interesting way. The crashing of the rare plant market, an Olympian who capitalized on...
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Season 7
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Episode 7
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30:43
Exclusive First Interview with Edge Retail Academy's New CEO ft. Becka Johnson Kibby
Mike sits down with Becka Johnson Kibby, the new CEO of Edge Retail Academy, to unpack real jewelry retail benchmarks, smarter inventory moves, and the coaching habits that outperform the market. We cover vendor partnerships, clienteling t...
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Season 7
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Episode 6
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39:24
Physical Retail, The Beginning or the End? ft. Peter Smith
What if brick‑and‑mortar isn’t dying, but splitting into winners and roadkill? We sit down with Peter Smith, former Hearts On Fire president, columnist for National Jeweler, and sales behavior coach, to unpack why independent jewelers just had ...
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Season 7
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Episode 5
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55:04
