Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The Owned and Operated Podcast is the go-to show for HVAC, plumbing, and electrical business owners who want to grow faster, increase profits, and scale smarter.
Hosted by John Wilson and Jack Carr, real home service operators in the trenches. This podcast delivers 2x weekly, no-BS conversations on what’s actually working in the trades today. From lead generation and marketing to hiring top-tier talent and building scalable systems, every episode is packed with actionable strategies you can implement immediately.
If you're an HVAC contractor, plumber, or electrician looking to grow your business, improve operations, and stay ahead in a competitive market, this podcast is for you.
New episodes drop every Tuesday and Thursday.
Learn more at www.ownedandoperated.com
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Double Your Profit Day #10 Want Explosive Growth? Link Pay to Performance
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Welcome to Day 10 of the Double Your Profit Series — the go-to profit series for contractors, home service owners, and small business entrepreneurs. Today, we’re tackling something that’s as obvious as it is underused: Tying Compensation to What Actually Matters.
🧠 If you’ve ever said “I wish we had more sales” — but your sales team is on base salary with no commission — this one’s for you. No incentives? No results. It’s that simple.
💡 What You’ll Learn in This Episode:
- Why lack of commissions kills sales motivation
- How to instantly align incentives with business outcomes
- What Charlie Munger meant by “Show me the incentive, and I’ll show you the result”
- How to build a comp plan that actually drives performance
- Why the culture you’re building is shaped by what you reward
- The cascading effect of bad (or nonexistent) compensation design
- Real-world example: how a friend’s lack of incentive tanked her motivation—on a Monday bike ride
💼 This Episode is Brought to You By Avoca Ai
Looking to train your call center and improve technician performance? Avoca AI helps teams identify issues, improve call quality, and drive results from start to finish.
⚙️ Compensation is a system, and systems create outcomes. If your team isn’t performing the way you want—check the scoreboard they’re playing on.
🔥 Think of this episode as your ultimate “wake-up call” to stop wishing and start rewarding.
More Ways To Connect with O&O
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC
📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.
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