Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more.
Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.
For more information, visit www.ownedandoperated.com.
Episodes
206 episodes
#204 Top 5 Key Experts You NEED to Buy a Business in 2025
In this episode of Jackquisitions, we break down the essential expert team every acquisition entrepreneur must build before buying a business. Whether you’re acquiring your first HVAC company or scaling into multiple service businesses, asse...
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Season 1
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Episode 204
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13:22
#203 Investment Joy’s 10M Roofing Journey
In this episode of Owned and Operated, we sit down with Brandon Schlicter—better known as Investment Joy—to uncover how a small-town Ohio entrepreneur built a multimillion-dollar business portfolio by mastering real es...
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Season 1
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Episode 203
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53:23
#202 How to Develop Great Leaders with Values and Skills for Tomorrow’s Success
In this episode of Owned and Operated, we shift focus to a critical yet often overlooked pillar of business success: leadership development and management training. With insights from Amir of Snowball Industries, we dig into how identifying and...
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Season 1
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Episode 202
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41:55
#201 Turf Takeover and the Rise of Tier Two Business Acquisitions
In this episode of Jackcquisitions, we explore profitable small business acquisition strategies with Peter De Baptiste, owner of Joe Cole Plumbing in Florida. Peter shares his entrepreneurial journey—starting in banking, then leading a deliv...
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Season 1
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Episode 201
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53:33
#200 How E-Commerce is Transforming the Trades and Home Services Industry
In this episode of Owned and Operated, we dive into how the team is leveraging Contractor Commerce to bring e-commerce to the trades. From selling water heaters online to experimenting with lead conversion strategies, the hosts explore what ...
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Season 1
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Episode 200
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23:26
#199 The $174M Remodel Company No One Saw Coming
In this episode of Owned and Operated, we sit down with AJ and Noah—the powerhouse founders behind Premier Home Pros—to reveal how they scaled their home services business from $0 to a projected $174 million in just th...
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Season 1
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Episode 199
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55:18
#198 This ONE Mistake Can Tank Your First Acquisition
Don’t Fall for the Buyer’s Trap: Why No-Marketing Businesses Aren’t Easy Wins In this episode of Jackquisitions, we dive into a common pitfall many first-time buyers fall for—the belief that a business with little or no marketing is...
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Season 1
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Episode 198
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14:54
#197 What’s Actually Working in Home Service Marketing in 2025 (Proven Growth Strategies)
John teams up with Sam Preston, CEO of Service Scalers, to break down the exact marketing strategies that move the needle for home service businesses. Whether you’re HVAC, plumbing, or any trades business, you'll learn how to prioritize chan...
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Season 1
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Episode 197
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59:53
#196 Hiring Secrets That ACTUALLY Work
Struggling to find great technicians or keep your best employees around? This episode is your playbook.We break down battle-tested recruiting strategies that helped scale real home service businesses—from plumbing and HVAC to general tr...
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Season 1
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Episode 196
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38:05
#195 The From Zero to 10 Million Cold Calling
Looking to break into the home service industry through business acquisitions? In this episode of Jackquisitions, we sit down with Elias Yusef, a 24-year-old entrepreneur who’s quickly making a name for himself by acqu...
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Season 1
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Episode 195
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41:01
#194 This AI Transformed Customer Service—Here's How Avoca Did It
Curious how AI is transforming the way home service businesses handle customer calls and convert leads? In this episode of Owned and Operated, John sits down with Rafi, from Avoca—an innovative voice AI platform purpos...
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Season 1
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Episode 194
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21:58
#193 The Truth Behind Scaling a Successful Plumbing Business
Want to grow and scale your plumbing business with proven strategies for sales, operations, and fulfillment? In this episode of Owned and Operated, we break down exactly how to build a successful plumbing company—from ...
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Season 1
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Episode 193
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37:18
#192 The Ultimate Playbook to Buy & Scale Small Businesses
The Ultimate Playbook to Buy & Scale Small BusinessesWant to grow your business through smart acquisitions, direct outreach, and personal branding? In this episode of JackQuisitions, we dive deep into t...
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Season 1
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Episode 192
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45:32
#191 How AI Is Transforming Lead Generation and Market Expansion
Want to grow your HVAC, plumbing, or roofing business using AI, lead generation, and marketing automation? In this episode of Owned and Operated, we dive into how artificial intelligence is transforming the home service industry. Host John W...
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Season 1
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Episode 191
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58:54
#190 How AI and Automation Are Revolutionizing Home Service Marketing
Looking to supercharge your business growth through smarter marketing, AI integration, and automation? In this episode of Owned and Operated, we sit down with Sam Preston and Ethan Wright from Service Scalers to dive deep into the strategies...
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Season 1
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Episode 190
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1:37:52
#189 How to Scale a Small HVAC Business with Proven Strategies
From Investment Banking to HVAC Ownership: Will’s First 90 Days Scaling a Service Business Looking to scale your HVAC or home service business effectively? In this episode of Owned and Operated, we sit down with Will, a form...
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Season 1
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Episode 189
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1:04:33
#188 How Traditional Media Drove $100K+ in Plumbing Leads
Looking to grow your home service business with smarter marketing? In this episode, uncover expert strategies to elevate your brand, dominate local search, and drive real results through modernized media tactics. Tony Castellucci fro...
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Season 1
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Episode 188
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1:44:19
#187 Junk Removal as a Scalable Business?
Looking to grow your junk removal business or expand your service-based company? In this episode uncover actionable business strategies, marketing hacks, and scaling secrets that fuel sustainable growth in the service industry. From humble begi...
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Season 1
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Episode 187
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44:44
#186 Turning Tow Trucks Into Business Success
Looking to grow your towing business or break into the towing industry? In this episode, Jack Carr hosts Matt Saskin from East Coast Towing to explore proven towing business strategies, effective growth tactics, and the latest towing industry t...
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Season 1
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Episode 186
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50:03
#185 From Roofing to Riches: The Blueprint for Business Growth
Thinking about buying a roofing company or scaling your home service business? John and Jack almost bought a roofing business—but after a deep dive into the financials and seller materials, they walked away. In this episode, they reveal why the...
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Season 1
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Episode 185
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43:12
#184 From Survive to Thrive: Scaling Your Home Service Business for Maximum Growth
As the busy summer season approaches, scaling your home service business requires the right strategy. In this episode, we break down how to set and achieve ambitious revenue goals, optimize operations, and staff up for success. From improving w...
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Season 1
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Episode 184
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40:58
#183 The $250M HVAC Collapse: Inside Air Pros' Bankruptcy
In this episode we discuss Air Pro Solutions, a once-thriving HVAC company, crumbled under $250 million in debt, exposing the dangers of aggressive acquisitions, reckless spending, and poor financial planning. From sponsoring the Miami Dolphins...
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Season 1
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Episode 183
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37:26
#182 Roofing Business Success: From Contractor to CEO in a Growing Industry
How to Scale a Roofing Business to $20M+ | Marketing, Leadership & Growth Strategies. Eddie Griffin, owner and president of Brown Roofing in Connecticut, shares his journey from starting in the roofing industry at just 13 years old to build...
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Season 1
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Episode 182
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45:29
#181 From Plumbing to Profits: One Entrepreneur’s Journey to Business Success & Growth Strategies
💧 Plumbing pro Kenny Bush joins us to talk about building a plumbing business, branding, and mastering SEO to dominate local search!From scaling Da Vinci’s Best Plumbing to leveraging Google reviews for massive growth, Kenn...
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Season 1
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Episode 181
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51:33
LEGENDS #180 | Roger Wakefield: Shaping the Next Generation of Plumbers
Plumbing influencer Roger Wakefield joins us to talk about building a plumbing business, mastering Google My Business (GMB) and Local Service Ads (LSAs), and how social media has transformed the skilled trades industry.With hundreds of ...
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Season 1
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Episode 180
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1:01:18
