Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more.
Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.
For more information, visit www.ownedandoperated.com.
Episodes
281 episodes
#249 How to Build a National Septic Pumping Empire (The 2025 Playbook)
John sits down with Micah Findley (HomeField) to talk about building a national brand in one of the most overlooked trades: The Septic Pumping Business. From pricing thousand-gallon pumps to dump fees, grease traps, and service ag...
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Season 1
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Episode 249
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58:40
Entry & Exit #1 How to Build, Scale & Sell a Security/Fire Business
Welcome to Entry & Exit — the new Owned and Operated series for builders in the security & life-safety world. Hosts Stephen Olmon and Collin Trimble share how they grew Alarm Masters from under $2M to ~3× revenue, includin...
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Season 1
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Episode 249
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52:12
#248 Inside the $150M Operator Playbook: How Sierra Scaled Fast
Live from Pantheon, John sits down with RJ Magee (Sierra) and Tyson Chen (Avoca AI) to talk about the future of technology in home service — from AI call centers to multi-location growth and ServiceTitan integration.RJ shares how Sierra ...
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Season 1
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Episode 248
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22:04
#247 LEGENDS | The $1.2B Contractor: How Kelso Built a Billion-Dollar Empire
Over the last five years, Steve Carroll scaled Kelso Industries from zero to $1.1–$1.2B top line with 3,500+ employees across mechanical, electrical, and plumbing (MEP) — powered by 29 acquisitions and an “empowered, decentralized” opera...
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Season 1
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Episode 247
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1:24:56
#246 From $700K to $30 Million With Multiple Locations!
In this episode of Owned and Operated, John Wilson sits down with his good friend and fellow operator, Rich Jordan, to unpack how he scaled from $700K to over $30M in just five years — across three branches and two states.Rich sha...
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Season 1
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Episode 246
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23:25
#245 4 Sales Team Training Secrets Top Businesses Use Daily
In this episode of Owned and Operated, John Wilson is joined by Jack Carr (Jackquisitions) to break down the 4 steps to train your sales team and raise revenue fast.From building a repeatable process to setting metrics, John and J...
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Season 1
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Episode 245
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25:42
#244 How to Hire the PERFECT Employee Every Time
In this episode of Owned and Operated, John Wilson is joined by Jack Carr from Jackquisitions to break down how to hire the perfect employee—the true A-player who moves your business forward. From defining success to matching personality...
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Season 1
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Episode 244
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20:59
#243 Home Service Contractors: Stop Overpaying for Parts!
In this episode of Owned and Operated, John Wilson is joined by Jen Laughlin from WeSupplyTrades to break down how contractors can cut material costs without sacrificing quality. From OEM parts to exclusive brands, John and Jen dig into ...
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Season 1
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Episode 243
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37:18
#242 What Every Contractor Needs to Know to Make the Jump to CEO
In this episode of Owned and Operated, John Wilson is joined by Jack Carr from Jackquisitions to break down the four steps every business owner must take to truly become a CEO. From leaving the tools behind to managing senior leaders, John a...
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Season 1
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Episode 242
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21:35
#241 What Would YOU Do With $1,000,000 in Marketing?
In this episode of Owned and Operated, John Wilson is joined once again by Ethan Wright from Service Scalers to answer a big question: what would you do with a million-dollar marketing budget?Together, they unpack ...
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Season 1
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Episode 241
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23:10
#240 3 Marketing Mistakes That Keep Contractors Stuck Under $10M
In this episode of Owned and Operated, John Wilson is joined by Ethan Wright from Service Scalers to tackle the three biggest marketing mistakes that keep service companies from scaling. Together, they break down why most owners get lost cha...
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Season 1
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Episode 240
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26:34
#239 How To Make Your Business Grow FAST
In this episode of Owned and Operated, John Wilson sits down with Jack Carr from Jack Acquisitions, who also runs Rapid Response Plumbing, Heating & Cooling in Nashville, TN. Together, they break down the four most important pillars to s...
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Season 1
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Episode 239
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17:30
#238 Are You Making This BIG Marketing Mistake?
In this episode of Owned and Operated, John Wilson sits down with Tony from Wanamaker to break down one of the biggest challenges contractors are facing in 2025: leads are tougher for everyone.John and Tony dig into why this year has be...
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Season 1
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Episode 238
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22:11
Double Your Profit Day #30 How We Doubled Profits By Slashing Overhead!
Welcome to Day 30 of the Double Your Profit SeriesThe go-to series for contractors, home service owners, and small business entrepreneurs.Today’s topic is one of the biggest levers you have in scaling your company: Cut Overhead Like...
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Season 2
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Episode 30
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3:17
Double Your Profit Day #29 Are You Wasting Money on Tech You Don’t Need?
Welcome to Day 29 of the Double Your Profit SeriesThe go-to series for contractors, home service owners, and small business entrepreneurs.Today’s lesson might surprise you because it runs counter to the current industry hype:...
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Season 2
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Episode 29
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2:03
Double Your Profit Day #28 Beat Big Competitors with SMART Marketing Strategies
Welcome to Day 28 of the Double Your Profit SeriesThe go-to series for contractors, home service owners, and small business entrepreneurs.Today’s lesson is simple, bold, and direct: Outspend Your Competitors in Sal...
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Season 2
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Episode 28
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2:15
#237 How to Spend Your Marketing Budget: $100K vs $500K vs $1M
In this episode of Owned and Operated, John Wilson sits down with Tony Castellucci from Wanamaker to break down how home service companies should think about marketing spend at three different levels: $100K, $500K, and $1M.<...
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Season 1
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Episode 237
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26:20
Double Your Profit Day #27 Are You Wasting Money On The Wrong Things?
Welcome to Day 27 of the Double Your Profit SeriesThe go-to series for contractors, home service owners, and small business entrepreneurs. Today we’re diving into a powerful framework for spending money wisely: Strategic vs. Non-...
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Season 2
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Episode 27
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2:36
Double Your Profit Day #26 You Won't Believe How EASY it is to Multiply Your Winners
Welcome to Day 26 of the Double Your Profit SeriesThe go-to series for contractors, home service owners, and small business entrepreneurs. Today’s lesson is the natural follow-up to yesterday’s topic of Cut Complexity. Once you trim wha...
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Season 2
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Episode 26
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2:26
#236 How Our Team Sells MORE With AI
#236 — AI Sales Engines for Home Services: Tal Shub on Craft & Closing More Deals In this episode of Owned and Operated, John Wilson sits down with Tal Shub, CEO of Craft, to dive into how AI is transforming sales in the home servi...
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Season 1
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Episode 236
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30:08
Double Your Profit Day #25 How Keeping It Simple Makes You Rich!
Welcome to Day 25 of the Double Your Profit SeriesThe go-to series for contractors, home service owners, and small business entrepreneurs.Today’s topic is one of the most important lessons I’ve learned in scaling a business: Cut ...
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Season 2
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Episode 25
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3:21
Double Your Profit Day #24 Cash Flow Secrets Every Business Owner Should Know!
Welcome to Day 24 of the Double Your Profit SeriesThe go-to series for contractors, home service owners, and small business entrepreneurs.Today we’re diving into one of the most important — and often most confusing — financia...
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Season 2
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Episode 24
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4:23
Double Your Profit Day #23 Why Over Delegating Can Hurt Your Business!
Welcome to Day 23 of the Double Your Profit SeriesThe go-to series for contractors, home service owners, and small business entrepreneurs.Today, we’re talking about a trap that many business owners fall into as they grow: Over-Delega...
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Season 2
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Episode 23
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2:38
Double Your Profit Day #22 Stop Overpaying Vendors Today With This Trick!
Welcome to Day 22 of the Double Your Profit SeriesThe go-to series for contractors, home service owners, and small business entrepreneurs. Today, we’re diving into one of the fastest ways to improve margins without cutting jobs, ...
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Season 2
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Episode 22
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4:33
Double Your Profit Day #21 Stop Overthinking And Start Winning!
Welcome to Day 21 of the Double Your Profit SeriesThe go-to series for contractors, home service owners, and small business entrepreneurs.Today, we’re tackling a silent bottleneck of growth: Over-qualifying what you already k...
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Season 2
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Episode 21
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2:34
