Lawyer's Learning Center with DHIA
DHIA exists to help our customers and prospective customers find appropriate solutions for their business insurance needs. We created this podcast to provide an audio version of our informational resources. We deliver insightful information on Professional Liability Insurance, discuss business insurance solutions, and unpack the phases of running a business.
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Episodes
102 episodes
7 Essential Negotiation Tactics for Lawyers and Legal Professionals
Negotiation is not only for the courtroom; it's a powerful skill for resolving conflicts, building relationships, achieving win-win outcomes, advancing careers, and enhancing communication.In this episode, we cover 7 essential tactics f...
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Episode 102
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19:00
Best Practices for Managing Client Relationships and Expectations
Building and managing client relationships is vital for the growth and sustainability of law firms. Nurturing strong connections not only cultivates loyalty but also sparks invaluable referrals.By prioritizing client relationships and r...
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Episode 101
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21:10
The High Price of Gaps in Your Professional Liability Insurance and Preventative Tips
Lawyers Professional Liability Insurance policies are usually issued as claims-made and reported policies, unlike auto insurance policies, which are generally structured on an occurrence basis.It's essential to understand that a claims-...
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Episode 100
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16:34
Optimize Your Inbox for Efficiency and Keep Spam in Check
Email is integral to communication today, but with this tool comes spam cluttering our inboxes. Some users create new accounts as a quick fix, but proactive strategies are more effective at blocking spam and controlling your inbox.Spam ...
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Episode 99
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12:16
The Hazards of Waiting to Report Potential Claims
In this episode, we discuss how delaying the reporting of claims and potential claims to your professional liability insurance carrier can result in serious legal and financial consequences and jeopardize both current and future coverage.
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Episode 98
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13:33
5 Tips for Navigating Law Firm Success [Replay]
Achieving success is a formula that continually evolves. However, there are fundamental principles that can help you maintain a clear roadmap, regardless of external challenges. In this episode, we will discuss five strategies to enhance your l...
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Episode 97
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24:20
The What and Why of Lawyers Professional Liability Insurance
Lawyers Professional Liability Insurance is often easily dismissed due to the mystifications of price and misconceptions of coverage and benefits. In this episode, we unveil how LPL Insurance works and why attorneys need it. We also highlight s...
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Episode 96
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15:47
5 Wellness Tips for a Thriving 2025
Health and wellness often take a backseat while we pursue significant professional goals. So, in this episode, we emphasize the importance of five simple yet powerful wellness practices that can help attorneys nurture their well-being and creat...
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Episode 95
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19:15
Key Mindset Shifts to Elevate Your Legal Career
A strong and positive mindset plays a vital role in attaining success in one’s career, especially in fast-paced and ever-evolving industries such as law. Embracing a growth-oriented attitude allows professionals to adapt to new challenges, seiz...
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Episode 94
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23:36
Risk Management Tips and Tech Tools for Safeguarding a Law Practice
Managing risk in a law practice is a challenging priority to handle. When it comes to legal exposure, seeing is not believing. This makes it paramount for every lawyer and legal professional to be informed, implement best practices, and acquire...
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Season 9
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Episode 10
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23:14
11 Effective Marketing Tactics to Accelerate Law Firm Growth
Are you overlooking the power of marketing for your law firm’s growth?While word-of-mouth and referrals are valuable, they can only take you so far. Without a strategic marketing approach, you may be missing out on opportunities to maxi...
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Season 9
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Episode 9
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17:43
Tech Advantages, Strategies, and Obstacles for Lawyers and Law Firms
Integrating technology into legal practice offers numerous benefits that can significantly enhance efficiency, client service, and overall productivity. However, despite the numerous advantages, adopting legal technology is not without its chal...
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Season 9
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Episode 8
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15:19
Law Firm Business Development and Marketing Tools [Remix]
In this episode, we're offering a powerful 2-pack toolkit to help attorneys start planning for the new year and tackle key considerations for 2025.First, we explore essential components of a successful business plan for your law firm. W...
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Season 9
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Episode 7
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11:29
Strategize and Improve Your Law Firm's First Impression to Attract Clients
First impressions are crucial, especially in the legal industry. Prioritizing your law firm's first impression is imperative to successful growth.In this episode, we discuss five strategies for improving how a potential client first see...
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Season 9
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Episode 6
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13:43
10 Leading Reasons Attorneys Get Sued and Mitigating the Risks Involved
In this episode, we discuss the ten top reasons attorneys get sued. We break down the risks associated, cover the impact the error or omission can have on a client, and share tips to mitigate risk in your law practice.The 10 leading rea...
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Season 9
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Episode 5
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16:34
Law Firm Billing Best Practices and Software Solutions
In this episode, we discuss legal billing best practices, cover five popular software options, and share tips to help you choose the right legal billing software solution for your law firm. We discuss the features, benefits, and pr...
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Season 9
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Episode 4
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14:16
10 Tips to Level Up Your Customer Service
Customer service is essential for acquiring, retaining, and referring clients, making it foundational to a law practice's success. In this episode, we share ten tips to enhance customer service and discuss ideas on how to implement them and the...
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Season 9
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Episode 3
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16:30
Legal Productivity Hacks
Are you busy, or are you productive? Busy and productive are often erroneously and interchangeably used. In this episode, we break down the differences and how you can use both to your advantage. We will also cover multiple productivity tips an...
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Season 9
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Episode 2
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14:33
Communication is the Key to a Successful Law Firm
In business, especially in the ever-evolving legal space, communication is an invaluable tool that has distinguished itself as the master key to success. Effective communication requires an understanding of various elements and quality communic...
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Season 9
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Episode 1
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14:40
Understanding the Stealth of Social Engineering Tactics
In this episode, we delve into Social Engineering. We discuss the tactics of attack cybercriminals use and outline defensive best practices to implement in your law firm.While this episode focuses on Social Engineering, we also go over ...
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Season 8
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Episode 12
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14:06
The Costs and Benefits of Having Cyber Liability Insurance
In today's digital age, the rise of cybercrime fuels the dreams and ambitions of cybercriminals. If you aren't actively defending your data and protecting your business with cyber insurance, you could be supporting their dreams. In...
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Season 8
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Episode 11
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12:45
Key Differences Between Cyber Liability Insurance and Data Breach Insurance
According to IBM's 2024 Cost of a Data Breach report*, the global average cost of a data breach is at $4.88M, a 10% increase from last year. Many attorneys hear about these large losses and think they're immune. The reality is that...
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Season 8
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Episode 10
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9:01
Who is Responsible for Law Firm Security Breaches? [Replay]
Think you're protected? You might be surprised. Even after taking precautions, you could still find yourself facing a lawsuit. But why?In this episode, we break it down:Who owns the data when you use a third-party payment pr...
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Season 8
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Episode 9
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7:41
Cybersecurity in Your Email Inbox
In this episode, we are discussing cybersecurity in your email inbox. Email plays a critical role in our lives, which makes it an attractive target for cybercriminals. Understanding the desire for email access and the tactics used ...
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Season 8
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Episode 8
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9:27
User Error Remains a Top Cyber Threat
The leading cyber threat remains human error. A user's inadvertent actions create openings for cybercriminals to breach networks and gain unauthorized access to data. So, today, we are discussing how these errors happen, the tactics cyb...
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Season 8
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Episode 7
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10:43